(USA) GM Coach (Non-Complex) - WM

Walmart • Evergreen, CO

5d • Onsite

About The Position

This role focuses on leading and developing teams, driving financial performance, and ensuring operational excellence within a store area. The GM Coach is responsible for effectively managing associates, fostering a positive work environment, and upholding company standards. Key aspects include team leadership, customer service, financial management, associate development, and ensuring compliance with company policies. The position emphasizes a culture of respect, integrity, customer focus, and continuous improvement, aligning with Walmart's mission to help customers save money and live better.

Requirements

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.
• Associates will be required to attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

• Leads and develops teams effectively by teaching, training, and actively listening to associates.
• Communicates and collaborates with all levels of associates regarding store operations, merchandising, and company direction.
• Introduces and leads company change efforts, providing clear expectations and guidance.
• Models and demonstrates exceptional customer service standards to store associates.
• Manages and supports customer service initiatives.
• Ensures customer needs, complaints, and issues are successfully resolved.
• Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit Loss statements.
• Manages and assists in budgeting, forecasting, and controlling expenses.
• Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring.
• Assigns duties, sets clear expectations, provides associate recognition, and communicates expectations consistently.
• Promotes a belonging mindset in the workplace and recruits and develops qualified associates.
• Coordinates, completes, and oversees job-related activities and assignments.
• Develops and maintains relationships with key stakeholders.
• Supports plans and initiatives to meet customer and business needs.
• Identifies and communicates goals and objectives, building accountability for and measuring progress.
• Identifies and addresses improvement opportunities and demonstrates adaptability.
• Ensures compliance with company policies and procedures.
• Supports company mission, values, and standards of ethics and integrity.
• Utilizes and supports the Open Door Policy and provides direction and guidance on applying these in executing business processes and practices.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption expense reimbursement
• Surrogacy expense reimbursement
• Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree