(USA) GM Coach (Non-Complex) - WM, Management

Walmart•Wenatchee, WA

15d•$71,000 - $100,000•Onsite

About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. It models and demonstrates exceptional customer service standards by following the One Best Way (OBW) service model, managing customer service initiatives, ensuring customer needs are met, and providing process improvement leadership. The role drives financial performance and sales by reviewing Profit Loss statements, managing budgets, forecasting, and controlling expenses. It ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing action plans to mitigate shrink and achieve sales and profit goals. The position provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. It coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans to meet customer and business needs, identifying and communicating goals, building accountability, and promoting continuous learning. It ensures compliance with company policies and procedures, supporting the company mission, values, and standards of ethics and integrity by implementing action plans and utilizing the Open Door Policy. The role fosters a culture of belonging, creating opportunities for all associates to thrive, and attracts and retains top talent by empowering and developing them and recognizing their contributions. It acts with integrity, maintaining high standards of ethics and compliance, modeling Walmart values, and supporting the company's goal of becoming a regenerative company by making a positive impact. It serves customers by delivering results, putting the customer first, and applying the EDLP and EDLC business models. Decisions are made based on data, insights, and analysis, balancing short and long-term priorities. It strives for excellence by displaying curiosity, a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes. It drives continuous improvement, adopts new technologies and skills, and supports others through change.

Requirements

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year supervisory experience.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
Associates will be required to attend and successfully complete all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings, etc.).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Responsibilities

Leads and develops teams effectively by teaching, training, and actively listening to associates.
Models and demonstrates exceptional customer service standards to store associates.
Drives the financial performance and sales of the designated store area.
Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring.
Coordinates, completes, and oversees job-related activities and assignments.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates, covering high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are paid for by Walmart.)