(USA) GM Coach (Non-Complex) - WM, Management

Walmart • Aberdeen, MD

1d • Onsite

About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating with all levels of associates regarding store operations, technology, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. It models and demonstrates exceptional customer service standards by following the One Best Way (OBW) service model, managing customer service initiatives, ensuring customer needs are met, and providing process improvement leadership. The role drives financial performance and sales by reviewing Profit Loss statements, managing budgets, forecasting, and controlling expenses. It monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing action plans to mitigate shrink and achieve sales and profit goals. The position provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. It also ensures compliance with company policies and procedures, supporting the company mission, values, and standards of ethics and integrity. The role emphasizes respecting the individual by building high-performing teams, embracing differences, creating a workplace where associates feel seen, supported, and connected, and empowering all associates to thrive. It involves acting with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and holding oneself and others accountable. The role serves customers and members by delivering results with a customer-first approach, adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models. Decisions are made based on data insights and analysis, balancing short and long-term priorities. It strives for excellence by displaying curiosity, a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes. The role drives continuous improvements, adopts new technologies and skills, and supports others through change.

Requirements

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

• Leads and develops teams effectively by teaching, training, and actively listening to associates.
• Models and demonstrates exceptional customer service standards to store associates.
• Drives the financial performance and sales of the designated store area.
• Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring.
• Ensures compliance with company policies and procedures.
• Builds high-performing teams and embraces differences.
• Acts with integrity by maintaining and promoting the highest standards of integrity, ethics, and compliance.
• Serves customers and members by delivering results while putting the customer first.
• Strives for excellence by displaying curiosity and a desire to learn.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree