(USA) GM Coach (Non-Complex) - WM, Management

Walmart•Kingston, NY

2d•Onsite

About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Additionally, it models and demonstrates exceptional customer service standards, manages customer service initiatives, ensures customer needs are resolved, and develops action plans for improvement. The role drives financial performance by reviewing Profit & Loss statements, managing budgets, forecasting, and controlling expenses. It also ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, while developing action plans to mitigate shrink and achieve sales and profit goals. The position provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. It also ensures compliance with company policies and procedures, supports the company mission, values, and standards of ethics and integrity, and promotes a culture of belonging and continuous improvement.

Requirements

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

Leads and develops teams effectively by teaching, training, and actively listening to associates.
Models and demonstrates exceptional customer service standards to store associates.
Drives the financial performance and sales of the designated store area.
Provides supervision and development opportunities for hourly associates.
Ensures compliance with company policies and procedures.
Builds high-performing teams and embraces differences in people, cultures, ideas, and experiences.
Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first.
Makes decisions based on data insights and analysis.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
Tuition, books, and fees are completely paid for by Walmart for Live Better U programs.