This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. It also models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, ensures customer needs are resolved, and develops action plans for process improvement. The role drives financial performance and sales by reviewing Profit Loss statements, managing budgets, forecasting, and controlling expenses. It monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing action plans to mitigate shrink and achieve sales and profit goals. Additionally, it provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, setting expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. The role ensures compliance with company policies and procedures, supports the company mission, values, and standards of ethics and integrity, and promotes a culture of belonging where associates feel seen, supported, and connected. It also involves attracting and retaining talent, empowering and developing associates, and recognizing contributions. The role acts with integrity, maintaining high standards of ethics and compliance, and models Walmart values. It serves customers by delivering results, putting the customer first, and adapting to how, where, and when customers shop. Decisions are made based on data, insights, and analysis, balancing short and long-term priorities. The role strives for excellence by displaying curiosity, a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes. It drives continuous improvement, adopts new technologies and skills, and supports others through change.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree