GlobalView Lead Application Services Consultant

ADP•Roseland, NJ

5h•Remote

About The Position

ADP, Inc. is hiring a GlobalView Lead Application Services Consultant in our Roseland, NJ location. This role is for someone who is empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day. The ideal candidate is looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging. To thrive in this career, you’ll need to be enthusiastic, eager to learn, and take on stretch assignments. You strive to learn new technologies and find ways to incorporate what you learn into building your results. You’ll be curious, persistent, and at times persuasive. As part of our team, you’ll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what’s next for ADP and the industry. Pace should not scare you. We still find time for a healthy dose of fun.

Requirements

Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related field of study plus five (5) years of related experience required. The company will also accept a Master's degree and two (2) years of related experience.
Two (2) years of experience must include: Utilizing Client Relationship Management (CRM) tools; Consultive skills for Global HR best practices; SAP SuccessFactors implementation with SAP SuccessFactors BIZX Suite; Global HCM processing procedures; SAP SuccessFactors Performance & Goals Module; SAP SuccessFactors Data Modeling; SAP SuccessFactors Data Migration and Content Loading and SAP SuccessFactors LMS module; Creating custom reports for SAP SuccessFactors; SAP SuccessFactors Succession Module.
ScrumMaster Certification required.

Responsibilities

Build Teams that thrive. As an experienced leader, you want everyone to shine. You are constantly looking for ways to share your knowledge, motivate others, and keep everyone engaged and productive.
Learning. You’re always learning new technologies and processes with tools and other training courses, conferences ADP offers, and operating with a “learn as you go” approach with a willingness to figure out new ways of doing things.
Create Results. You’re proactive and hands-on. When you see a potential issue, you never leave things hanging and unfinished. When you and your team deliver a finished product, it’s as polished as you could make it.
Continuous Learning. You will actively collaborate with other associates to share ideas or show what you’ve learned. You are eager to learn, keep up with ever-changing technologies, and maintain the ability to create the best tools for our clients.
Variety of work. There is no typical day. You could be checking in with a team in India one minute, meeting with leadership to review initiatives for the coming quarter later and tomorrow handling a few ad hoc requests from your peers in other departments.
Influence and inspire confidence. You are comfortable presenting to senior leaders, product owners, and peers with a compelling voice that you demonstrate through executive presence, leading change, and creating clear executive-level communications on milestone achievements.
Challenges. Inevitable challenges will arise, and we’ll rely on you to look for a solution.
Responsible for our global SAP SuccessFactors client's technical support and system maintenance activities.
Serve as a subject matter expert (SME) in evaluating new functionality for client impact during SAP biannual releases.
Collaborate with the Global Service lead consultant in supporting other client services, including user training delivery and go-live system configuration activities.
Support multinational companies in overseeing their employees' life cycle from recruitment to retirement and participate in process/business improvement activities and projects.
Oversee SAP SuccessFactors system maintenance and configuration changes in certified SuccessFactors modules.
Respond to client-generated tickets by troubleshooting system issues and applying break fixes.
Work with SAP processors and engineers for ticket resolution and participate in client ticket review calls.