Global Training Strategy Lead

Centric Consulting LLC•Chicago, IL
•Remote

About The Position

The Global Training Strategy Lead will lead learning strategy for large-scale business or technology transformations. The role defines global learning needs, curricula, learning journeys, content standards, delivery approaches, and reusable templates, and provides strategic direction and quality oversight to instructional designers and subject-matter experts. The position also establishes train-the-trainer, facilitator enablement, training readiness, and learner support strategies. The role partners with U.S. stakeholders to validate curriculum, delivery methods, and learning-effectiveness measures; captures lessons from the U.S. rollout; and refines the approach for Canada, the UK, and future markets. It works closely with Change Management and Communications leadership to align training with stakeholder engagement, communications, deployment, and adoption activities. The position is remote, with limited travel to Chicago, and is classified as a temporary W2T contractor role.

Requirements

  • 10+ years of experience leading learning and training strategies for large-scale business or technology transformations.
  • Strong experience developing global, role-based, and scenario-driven learning programs.
  • Proven ability to translate business requirements and change impacts into scalable curricula and learning solutions.
  • Experience leading and providing oversight to instructional designers, subject-matter experts, facilitators, and train-the-trainer programs.
  • Experience supporting learning deployment across multiple markets, regions, or countries.
  • Strong stakeholder management, communication, and cross-functional leadership skills.

Nice To Haves

  • Experience supporting Salesforce, B2B or digital commerce, Order Management Systems, sales, or commercial platforms is strongly preferred.

Responsibilities

  • Lead a global learning needs analysis based on stakeholder personas, business process changes, technology capabilities, and market requirements.
  • Develop role-based and scenario-driven curricula covering technology and new ways of working.
  • Define the global training strategy, learning journeys, curriculum architecture, content standards, delivery approach, and reusable templates.
  • Determine instructional design resource needs, including capacity, timing, and required skill sets.
  • Provide strategic direction and quality oversight to instructional designers and business and technology subject-matter experts.
  • Develop train-the-trainer, facilitator enablement, training readiness, and learner support strategies.
  • Partner with the U.S. market to validate curriculum, delivery methods, and measures of learning effectiveness.
  • Capture lessons learned from the U.S. rollout and refine the training strategy for Canada, the UK, and future markets.
  • Partner with Change Management and Communications leadership to align training with stakeholder engagement, communications, deployment, and adoption activities.

Benefits

  • Health coverage
  • Dental coverage
  • Vision coverage
  • 401(k) with company match
  • Life insurance
  • Self-managed PTO
  • Paid holidays
  • Parental leave
  • Voluntary benefits including Flexible Spending Accounts, Critical Illness, Hospital Indemnity, and Legal Services
  • Discounts on home, auto, and pet insurance
  • Professional development
  • Remote and hybrid work options
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