Global Technology Operations Manager

Aon Corporation•Berwyn, IL

About The Position

This is a unique opportunity to shape the future of Talent Acquisition at Aon. As we continue to modernise our recruiting capabilities, we are looking for a leader who is passionate about leveraging technology, data, process excellence, compliance and AI-driven innovation to transform how we attract and hire talent globally. This role will play a critical part in creating a seamless experience for candidates, hiring managers, and recruiters while ensuring our technology ecosystem remains scalable, compliant, and fit for the future. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Working closely with Talent Acquisition, HR, Technology, Legal, Compliance and external partners, you will play a key role in shaping the future of recruiting operations through the effective use of technology, automation and AI-enabled solutions.

Requirements

Significant experience in Talent Acquisition Operations, HR Technology, Recruiting Systems or related functions.
Expertise managing and optimising enterprise recruiting technologies, including ATS and CRM platforms.
Strong process improvement mindset with experience simplifying complex workflows and driving operational excellence.
Experience leading cross-functional projects involving technology, data, process design and organisational change.
Understanding of recruiting-related compliance, data privacy and governance requirements.
Strong analytical skills with the ability to leverage data and insights to drive decision making.
Exceptional stakeholder management and communication skills, with the ability to influence across multiple functions and levels.

Nice To Haves

Experience implementing or supporting AI-enabled recruiting technologies is highly desirable.
Experience operating within a global, matrixed organisation is preferred.

Responsibilities

Manage and optimise Talent Acquisition technology platforms, including ATS, CRM and related recruitment tools.
Drive continuous improvement initiatives to streamline recruiting processes, increase efficiency and improve user experience.
Lead the evaluation, implementation and governance of emerging TA technologies, including AI-enabled recruiting solutions.
Establish strong governance and operational controls across recruiting systems, processes and data.
Partner with Technology, Legal, Compliance and Risk teams to ensure all solutions meet regulatory, security and ethical standards.
Monitor key operational metrics and identify opportunities to improve recruiting effectiveness, technology adoption and process performance.
Lead change management activities, including communications, training and adoption strategies for new tools and processes.
Serve as a trusted advisor to Talent Acquisition leaders on technology, compliance, process optimisation and innovation.

Benefits

a 401(k) savings plan with employer contributions
an employee stock purchase plan
consideration for long-term incentive awards at Aon’s discretion
medical, dental and vision insurance
paid time off at the discretion of the employee and management in accordance with company policy and practices
Various other types of leaves of absence
paid sick leave as provided under state and local paid sick leave laws
short-term disability and optional long-term disability
health savings account
health care and dependent care reimbursement accounts
employee and dependent life insurance and supplemental life and AD&D insurance
optional personal insurance policies
adoption assistance
tuition assistance
commuter benefits
an employee assistance program that includes free counseling sessions