Global Supply Chain System Coordinator

Healthcare Outcomes Performance Co. (HOPCo)Phoenix, AZ
Hybrid

About The Position

This role focuses on managing item master data within the ERP system, ensuring data accuracy and integrity. The coordinator will be responsible for creating, updating, and maintaining item records, standardizing data across different service lines and locations, and deactivating obsolete items. Additionally, the position involves providing operational support for inventory structures, supporting vendor integrations through cXML mapping and catalog management, and conducting training for supply chain staff. The role also emphasizes process improvement, identifying system utilization gaps, and supporting enhancements to item master processes and overall ERP usage.

Requirements

  • Understanding of supply chain operations, procurement processes, and inventory management
  • Knowledge of item master data structures and data governance best practices
  • Familiarity with supplier integrations, including cXML and catalog management
  • Basic understanding of financial systems and account structures related to purchasing
  • Knowledge of contract management processes and pricing validation
  • Understanding of system workflows, user access controls, and configuration management
  • Strong attention to detail with a focus on data accuracy and integrity
  • Analytical and problem-solving skills with the ability to troubleshoot system and data issues
  • Strong organizational skills with the ability to manage multiple priorities
  • Effective communication skills across technical and non-technical stakeholders
  • Ability to support process improvement and system optimization initiatives
  • Basic project coordination and change management skills
  • Ability to maintain high levels of accuracy in a data-intensive environment
  • Ability to communicate system processes clearly to end users
  • Ability to work cross-functionally and support multiple stakeholders
  • Demonstrate professionalism, accountability, and a continuous improvement mindset

Nice To Haves

  • Bachelor’s degree in Business, Supply Chain, Information Systems, or related field preferred; relevant work experience demonstrating equivalent knowledge and skills may be considered in lieu of a degree.

Responsibilities

  • Create, update, and maintain item master records within ERP
  • Maintain item attributes including manufacturer, supplier part number, UOM, commodity classification, description, and financial accounts (inventory and expense accounts)
  • Standardize item data across service lines and locations
  • Extend items to new markets, locations, and warehouses
  • Deactivate obsolete or inaccurate items to maintain data integrity
  • Ensure items align with contracted vendors when applicable
  • Support inventory structures, including PAR levels and MIN/MAX settings
  • Validate item setup prior to onboarding new markets
  • Coordinate cXML item mapping for existing vendors (training required)
  • Provide supplier item numbers and location mapping for catalog or cXML ordering
  • Partner with supply chain teams to ensure successful integration of vendor items
  • Provide item master training for supply chain staff
  • Partner with buyers to ensure proper categorization and compliance across service lines
  • Identify gaps in system utilization and recommend improvements
  • Support enhancements to item master processes and overall ERP usage
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