Global Specialist

WTW•Stamford, CT

About The Position

Willis Towers Watson is seeking a Global Specialist for its Multinational Client Management practice. This role will be responsible for assisting the broader client service and brokerage teams in the advisory, development, implementation, and coordination of complex international programs. The Multinational Client Management team is an industry-leading brokerage team focused on driving a more effective process and outcome for complex global insurance placements by leveraging best-in-class talent to address clients' most complex risk issues and deliver risk solutions that optimize Total Cost of Risk.

Requirements

Ability to complete a high volume of detailed work including certificates and policies accurately and efficiently.
Strength in gathering, analyzing and tracking large scale data.
Competency to build technical industry knowledge, establish an understanding of the international marketplace, and help the brokerage team evaluate clients’ international exposures.
Communication skills to communicate with international network on service of global programs.
Ability to maintain primary ownership of communication flow between network, State-side brokerage team and the client.
Ability to review appropriate binding documentation and aide in development of quote comparison.
Ability to supervise invoicing process, coordinating delivery of documentation globally and monitor payments to avoid policy cancellation.
Ability to assume ownership of professional development, continuously seeking opportunities to broaden technical insurance expertise.
Ability to keep abreast of changing market conditions and informs team members and/or clients of major developments affecting various types of coverage.
Ability to maintain, execute and resolve open items lists on a variety of projects for assigned clients.
Ability to manage a Multinational Book of Business relative to the Multinational Client Management model.

Nice To Haves

Deep understanding of the clients’ business, strategic priorities, risk strategies, and risk management needs.
Advising clients on global risk strategy, optimum program structure, and geographical nuances and regulations impacting their risk decisions.
Packaging and presenting client risk exposures to insurer community to implement best coverage and program implementation.
Designing & negotiating non-US Casualty program placements; including coverage expertise and program service standards.
Experience with complex Corporate and Large & Complex clients; Secondary contact as directed by the primary or senior on Large & Complex as well as Jumbo level clients, managing open items, CSS oversight and day-to-day tasks touching both clients and markets.
Secondary but senior point of contact on Corporate Basic or Corp Complex as a point of escalation, oversight, mentoring and training.

Responsibilities

Develop a deep understanding of the clients’ business, strategic priorities, risk strategies, and risk management needs.
Advise clients on global risk strategy, optimum program structure, and geographical nuances and regulations impacting their risk decisions.
Package and present client risk exposures to insurer community to implement best coverage and program implementation.
Design & negotiate non-US Casualty program placements; including coverage expertise and program service standards.
Complete a high volume of detailed work including certificates and policies accurately and efficiently.
Gather, analyze, and track large scale data.
Build technical industry knowledge, establish an understanding of the international marketplace, and help the brokerage team evaluate clients’ international exposures.
Communicate with international network on service of global programs.
Maintain primary ownership of communication flow between network, State-side brokerage team and the client.
Review appropriate binding documentation and aide in development of quote comparison.
Supervise invoicing process, coordinating delivery of documentation globally and monitor payments to avoid policy cancellation.
Assume ownership of professional development, continuously seeking opportunities to broaden technical insurance expertise.
Keep abreast of changing market conditions and informs team members and/or clients of major developments affecting various types of coverage.
Maintain, execute and resolve open items lists on a variety of projects for assigned clients.
Manage a Multinational Book of Business relative to the Multinational Client Management model, acting as the first point of contact and day-to-day manager for complex clients, and secondary contact for larger clients, managing open items, CSS oversight and day-to-day tasks. Also serve as a secondary but senior point of contact on Corporate Basic or Corp Complex as a point of escalation, oversight, mentoring and training.