Global Logistics Specialist

AHEAD

1d•Onsite

About The Position

The Global Logistics Specialist supports the execution of global logistics operations, ensuring the efficient and compliant movement of goods across domestic and international networks. This role partners with internal teams, carriers, and third-party providers to deliver reliable, cost-effective transportation solutions while maintaining high service levels and adherence to trade regulations.

Requirements

2+ years of experience in logistics, transportation, or supply chain operations
2+ years of customer service or client-facing experience
Proficiency in Microsoft Excel and Word
Familiarity with parcel and freight tracking systems
Strong attention to detail and ability to work in a fast-paced environment
Strong communication skills with the ability to convey information clearly and professionally
High attention to detail and accuracy
Strong time management and organizational skills
Customer-focused mindset with a proactive approach to problem-solving
Ability to manage multiple priorities and meet deadlines
Ability to collaborate across cross-functional teams and external partners

Nice To Haves

3+ years of related logistics experience
Knowledge of U.S. export laws.
Experience with software programs relevant to logistics operations.

Responsibilities

Coordinate end-to-end domestic and international shipments, including freight forwarding, customs clearance, and final delivery
Serve as a primary point of contact for internal teams, carriers, freight forwarders, and customs brokers
Partner with suppliers, warehouses, and logistics providers to schedule and monitor shipments
Ensure compliance with international trade regulations, customs requirements, and company policies
Prepare, review, and validate shipping documentation (commercial invoices, bills of lading, certificates of origin, etc.)
Monitor shipments using tracking tools and provide proactive updates and exception management
Identify and resolve delays, discrepancies, and service issues to minimize disruption
Maintain accurate shipment records and support reporting on performance and exceptions
Provide accurate and timely freight quotes, including duties, taxes, and accessorial costs
Analyze shipment requirements and recommend efficient, cost-effective logistics solutions
Other job duties as assigned