Global Senior Manager, Leave of Absence

Zscaler • San Jose, WA

20h • Hybrid

About The Position

We are looking for a Global Senior Manager of Leave of Absence to join our Total Rewards team. This role is based in our San Jose, CA or Bellevue, WA offices (in office Tuesday-Thursday) or remotely in the US and reports to our Global Head of Benefits. As the Global Senior Manager of Leave of Absence, you will be the strategic architect and operational lead for our global leave and disability programs. In this high-impact role, you will design, implement, and scale leave policies that support a diverse, high-growth global workforce. You will ensure our programs remain market-competitive, legally compliant, and - most importantly - delivered with an "employee-first" philosophy that reflects our core values.

Requirements

• Bachelor’s degree in HR, Business, or a related field and 8+ years of progressive experience in Benefits or Human Resources, with at least 5 years specifically focused on Global Leave of Absence and Disability administration
• 3+ years of direct people management experience, ideally leading distributed or global teams
• Deep knowledge of U.S. federal and state laws (FMLA, ADA, CFRA, PFL) and a strong working knowledge of statutory leave systems in key international markets
• Proven experience in a fast-paced, high-growth, or large-scale enterprise environment
• Proficiency with HRIS platforms, Absence Management software, and case management systems

Nice To Haves

• Extensive experience managing statutory and supplemental leave programs across EMEA, APJ, and AMS, alongside a strong background in Health & Welfare, Retirement, and Wellness administration.
• Proven track record of leading large-scale change management initiatives, including transitioning global workforces to centralized TPA models and successfully integrating leave policies during Mergers & Acquisitions (M&A)
• Advanced proficiency in Absence Management systems with a demonstrated ability to leverage automation to scale global operations and replace manual processes

Responsibilities

• Design and standardize global leave frameworks that balance statutory requirements with company benefits, serving as the lead SME for complex ADA cases and regulatory consistency
• Manage Third-Party Administrators (TPAs) by enforcing SLAs, leading Quarterly Business Reviews (QBRs), and conducting audits to ensure service excellence
• Oversee the end-to-end leave lifecycle, partnering with HRIS to automate tracking and ensure seamless integration across Workday, ServiceNow, and payroll systems
• Leverage analytics and dashboards to identify bottlenecks, automate manual tasks, and continuously improve program performance and the employee experience
• Cultivate a high-performing, inclusive global team by setting clear performance expectations and providing consistent career coaching and professional development

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks

What This Job Offers

• Job Type: Full-time
• Career Level: Senior