Global Senior Benefits Specialist

Appian CorporationMcLean, VA
Onsite

About The Position

Appian is seeking a proactive and execution-oriented Global Senior Benefits Specialist to help scale and optimize its global benefits programs. This role will report to the Senior Manager, Benefits, and will serve as a key operational partner supporting day-to-day U.S. benefits administration while contributing to benefits delivery across EMEA and APJ. The ideal candidate is highly organized, solutions-driven, thrives in a fast-paced environment, operates with a high degree of ownership, and can independently manage multiple priorities across a global workforce. This role requires strong operational excellence, analytical thinking, vendor management experience, and a passion for delivering an exceptional employee experience. The position is based at Appian's HQ in McLean, VA, and requires employees to be in the office 5 days a week to foster a culture of in-person collaboration.

Requirements

  • 5+ years of experience in benefits administration with demonstrated ownership of complex benefits programs.
  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • Strong working knowledge of U.S. health and welfare benefits and retirement plans.
  • Experience partnering with external vendors, brokers, and cross-functional internal stakeholders.
  • Strong analytical and problem-solving skills with experience working in spreadsheets, reporting, and data audits.
  • Experience with benefits administration systems.
  • Comfort leveraging AI and automation tools to improve workflows and productivity.
  • Ability to manage multiple priorities independently in a fast-paced, evolving environment.

Nice To Haves

  • International benefits exposure across North America, EMEA and/or APJ preferred.
  • Workday experience strongly preferred.

Responsibilities

  • Support the administration of U.S. health and welfare programs, including medical, dental, vision, HSA/FSA, life and AD&D, disability, leave programs, and voluntary benefits.
  • Assist with daily administration of the U.S. 401(k) program, including employee inquiries, compliance coordination, and partnership with plan administrators and financial advisors.
  • Partner with internal stakeholders and leave administration vendor to support employee leave programs, including FMLA, STD, LTD, parental leave, and state-specific leave programs.
  • Ensure timely and accurate processing of enrollments, life events, audits, and payroll-related benefits activities.
  • Support the administration and delivery of benefits programs across EMEA and APJ regions in partnership with local brokers, vendors, and HR teams.
  • Assist with global renewals, implementation activities, employee communications, and benefits data management.
  • Help ensure smooth execution of regional benefit programs while supporting compliance with local statutory requirements and market practices.
  • Maintain accurate global benefits documentation, enrollment workflows, and reporting.
  • Support compliance efforts related to ERISA, ACA, COBRA, HIPAA, nondiscrimination testing, and other U.S. regulatory requirements.
  • Partner with regional stakeholders to support compliance and governance activities across international programs.
  • Assist with vendor management activities, including implementations, renewals, invoice auditing, issue resolution, and ongoing performance monitoring.
  • Identify opportunities to improve benefits operations, streamline processes, and enhance the employee experience globally.
  • Analyze claims data, utilization trends, and vendor reporting to identify insights and support recommendations.
  • Support key annual initiatives including Open Enrollment, systems testing/configuration, employee education, and benefits communications.
  • Leverage technology and AI-enabled tools to improve operational efficiency, reporting, and communication workflows.

Benefits

  • health coverage
  • Employee Assistance Program (EAP) with free mental health support
  • life and disability insurance
  • Employee Stock Purchase Program (ESPP)
  • retirement/pension plan
  • wellness dollars
  • tuition reimbursement
  • family-forming benefits
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