Global Sales Process Owner (fully remote possible)

NielsenIQ•Chicago, IL
•$80,000 - $100,500•Remote

About The Position

As a Global Process Owner (Sales Process), you will play a pivotal role in shaping and optimizing the end-to-end sales process (Lead-to-Order / Quote-to-Cash) across our global commercial organization. This strategic position is responsible for driving simplification, harmonization, and integration of sales processes, ensuring they are scalable, standardized, and aligned with our commercial strategy. You will report to the Lead Sales Process Owner (Head of Sales Process), and work closely with other process owners, product owners, technical business analysts, and cross-functional stakeholders to deliver a seamless digital sales experience that enhances seller productivity, customer satisfaction, and operational efficiency.

Requirements

  • Proven experience range between 8 or 10 years in global sales process ownership and optimization across the L2O or L2C domain.
  • Knowledge of leading sales methodologies (e.g., MEDDICC, Challenger, SPIN, BANT).
  • Demonstrated success in implementing consistent CRM processes globally.
  • Familiarity with modern process modeling techniques (e.g., design thinking, storyboarding).
  • Ability to assess and manage the impact of process automation on sales teams.
  • Deep CRM domain expertise, including Sales Cloud, CPQ, incentive compensation, analytics, contract lifecycle management, and more.
  • Commitment to aligning practices with industry best standards.
  • Strong stakeholder management and influence across diverse, global teams.
  • Ability to build consensus and drive execution in ambiguous environments.
  • Delivery-focused with a track record of translating business requirements into actionable outcomes.

Responsibilities

  • Lead the design, optimization, and governance of global sales processes and policies, ensuring alignment with business goals and scalability across regions.
  • Partner with stakeholders across Sales, Marketing, Commercial Operations, Finance, IT, and external vendors to define and maintain the technology roadmap for digital sales transformation.
  • Harmonize and reduce complexity in customer-centric workflows to deliver consistent and integrated sales processes across regions and segments.
  • Drive improvements in seller efficiency and customer experience through process and platform optimization, with a focus on improving seller efficiency, customer experience, and operational effectiveness.
  • Apply advanced methodologies (e.g., Lean Six Sigma) to engineer high-performing processes that reflect real-world selling dynamics and to deliver measurable improvements in process performance and business outcomes.
  • Support training and change initiatives to embed new processes into the business effectively.

Benefits

  • 80 000 to 100 500 dollars gross per year.
  • An opportunity of bonus non-guaranteed, and subject to NIQ’s applicable plan terms, role eligibility, performance, and plan achievement.
  • A dynamic work environment with opportunities to engage with local and global companies.
  • Flexible working hours and hybrid work options.
  • Comprehensive onboarding and internal training programs.
  • Access to learning platforms.
  • Staff and team events.
  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)
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