Global Sales Operations Analyst

Convergint•,

3d•$71,379 - $107,120•Onsite

About The Position

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Global Sales Operations Analyst to join our amazing culture. The Global Sales Operations Analyst serves as a strategic business operations partner responsible for optimizing global sales operations, partner management, and line-of-business (LOB) growth initiatives. The role exercises independent judgment in analyzing sales performance, identifying operational opportunities, recommending process improvements, and driving execution across global sales teams. As the Global Sales Operations Administrator, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Requirements

Forecast accuracy and CRM data integrity.
Improved pipeline visibility and governance.
Partner performance and ROI improvement.
Operational efficiencies implemented.
Stakeholder satisfaction and adoption of business processes.
Bachelor’s degree in business, Sales Operations, Marketing, or related field, or equivalent experience.
Minimum 5+ years in Global Sales Operations

Responsibilities

Serve as the subject matter expert for CRM governance, ensuring data integrity while identifying trends, risks, and opportunities requiring leadership attention.
Evaluate pipeline quality, forecast accuracy, and account planning processes, recommending improvements that enhance sales effectiveness and operational performance.
Establish, monitor, and continuously improve CRM standards, governance, and reporting practices across global sales organizations.
Analyze sales execution metrics and recommend operational improvements that strengthen forecasting, pipeline management, and revenue visibility.
Manage operational governance for strategic partner programs by evaluating engagement effectiveness, identifying performance trends, and recommending actions that strengthen partner relationships.
Influence stakeholders across global teams to drive adoption of standardized business processes and best practices.
Exercises independent judgment in evaluating business data, operational priorities, and partner performance.
Makes recommendations regarding sales processes, CRM governance, reporting methodologies, and business operations.
Prioritizes work independently while balancing competing business demands with minimal supervision.