Global Sales Enablement Systems Administrator

Stripe

About The Position

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. The Global Sales Enablement team equips Stripe's go-to-market organization with the tools, content, and systems they need to sell effectively and scale efficiently. We build and maintain custom applications, platforms, and operational infrastructure that power the seller learning experience at Stripe. We're looking for a Global Sales Enablement Systems Administrator to join our team and help us keep our tools and platforms running smoothly while contributing to what we build next. This is a foundational role that sits at the heart of how our team operates. As a Global Sales Enablement Systems Administrator, you will be responsible for the day-to-day administration, maintenance, and improvement of Stripe’s seller enablement platforms. You will serve as the primary point of contact for technical support across a variety of tools and as a key collaborator on new builds.

Requirements

3+ years of experience in a systems administration, technical operations, or related role
Experience with system user management and user access provisioning
Working knowledge of HTML, JavaScript, and CSS
Experience working with Google Sheets or similar
Foundational data literacy like reading reports, interpreting and understanding data structures, and running basic queries

Nice To Haves

Curious and collaborative–you dig into root causes, lift others as you go, and give help as freely as you ask for it
Background in sales enablement, adult learning, education technology, revenue operations, or a GTM-adjacent environment
Experience with sales enablement LMS or CMS platforms such as Skilljar or Highspot
Familiarity with tools like Asana or similar project tracking platforms
Familiarity with building automations, APIs, scripts, or agents to streamline operational workflows
Experience with Google Apps Script
Experience building or maintaining homegrown web applications
Experience with Git, CI/CD, and deploying to production environments
Experience building modern full-stack technologies using Next.js, React, and Tailwind CSS.

Responsibilities

Own day-to-day platform administration
Administer and configure enablement and productivity platforms according to business needs, including user provisioning, content management, permissions, and integrations
Keep our systems clean, accurate, and up to date across both third-party tools and homegrown applications
Be the team's operational backbone
Own and resolve support tickets across enablement platforms, ensuring sellers and internal stakeholders receive timely, high-quality responses
Act as the first line of support for technical and access issues, and maintain platform hygiene
Handle user management requests from our intake channels quickly and thoroughly
Contribute to our homegrown platform
Maintain and contribute to our custom-built enablement platform (HTML, JavaScript, Next.js, DB ORMs, React, Tailwind CSS)
Serve as technical backup to the team's full-stack engineer on design and development work
Participate in UAT and iterative testing as new capabilities launch
Support our data and reporting strategy
Build, maintain, and improve dashboards and data workflows that the team relies on for reporting, performance visibility, and operational decision-making
Work with Google Sheets, Google Apps Script, and AI tooling
Identify improvements and build smarter in AI-powered environments
Proactively identify opportunities to improve efficiency, including building agents or automations to streamline recurring processes
Notice what's not working, dig into the "why," and bring forward clear, actionable solutions and drive governance of our agentic workflows
Leverage AI to build and maintain knowledge of how systems interact across the enablement stack, with an eye toward efficiency gains
Develop and maintain documentation
Keep runbooks, SOPs, technical docs, and user guides current so the team can self-serve and scale
Ensure appropriate documentation and controls are in place across all administered platforms
Partner across the organization
Work closely with Enablement Program Managers, engineers, and business stakeholders to understand requirements and translate them into technical solutions
Support cross-functional partners with data, testing, and operational tasks