Global QMS Manager

IPG PhotonicsMarlborough, MA

About The Position

The Global QMS Manager at IPG Photonics is a strategic role responsible for architecting and maintaining a unified, world-class Quality Management System (QMS) framework. Reporting directly to the VP of Global Quality, this individual defines the relationship between Tier 1 (Global) standards and Tier 2 (Regional) procedures to ensure seamless compliance and operational excellence. A primary focus is to increase QMS scalability, creating a robust infrastructure that supports rapid global expansion and evolving manufacturing footprints. By harmonizing these systems, this role ensures high-level quality standards are consistently and efficiently applied across all global sites.

Requirements

  • Bachelor’s degree in Engineering, Physical Sciences, or a related discipline.
  • Minimum of 5–10 years of experience in quality systems, risk management, or regulatory compliance within a regulated manufacturing environment.
  • Proven experience in global and regional QMS initiatives.
  • Deep expertise in ISO 9001 is required.
  • Demonstrated experience with CAPA systems, and formal problem-solving methodologies.
  • Strong interpersonal skills to work independently in a geographically separated, multi-national and multi-functional team environment.
  • Ability to effectively translate complex quality requirements into practical directions for the organization.

Nice To Haves

  • Advanced degree (Master's or Ph.D.) in a related technical field is a plus.
  • Experience with ISO 13485 or FDA 21 CFR 820 is highly preferred.
  • Experience with defense-related standards like AS9100 is a plus.
  • Practical knowledge of risk assessment standards such as ISO 14971.
  • Experience with Manufacturing Execution Systems (MES) and statistical analysis tools like Minitab.

Responsibilities

  • Define QMS Structure: Architect a unified quality management framework that distinguishes between high-level global standards and regional/site-level execution.
  • Global Harmonization: Lead the development and harmonization of key Global QMS processes to ensure alignment across diverse geographical sites.
  • Strategy Development: Establish and maintain the overarching Global QMS strategy, policies, and standards in collaboration with senior leadership.
  • System Maintenance: Oversee the implementation and maintenance of quality policies, and management review structures.
  • Regulatory Standards: Ensure the QMS meets all requirements for ISO 9001.
  • Global Metrics & Monitoring: Establish and monitor meaningful quality metrics (KPIs) to assess QMS performance and report effectiveness.
  • Change Leadership: Serve as a change leader, promoting a culture of quality, accountability, and continuous improvement throughout the organization.
  • CAPA & 8D Leadership: Lead complex root cause analysis and manage the Corrective and Preventive Action (CAPA) system using structured methodologies like 8D to drive permanent resolution of quality and reliability issues.
  • Continuous Improvement: Partner with cross-functional stakeholders to identify improvement opportunities and implement strategies that deliver measurable results.
  • Escalation Management: Ensure timely escalation and resolution of critical quality or compliance concerns to senior management.
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