QMS Administrator

Illuminate USA•Pataskala, OH

4d•Onsite

About The Position

Illuminate USA is seeking a QMS Administrator to provide administrative and operational support to the Quality Management Systems (QMS) team. This role is critical to supporting the organization’s efforts to strengthen document control, change management, auditing processes, and overall quality system effectiveness. The ideal candidate is highly organized, detail-oriented, and able to collaborate across multiple departments to support continuous improvement initiatives and maintain compliance with quality management standards.

Requirements

Bachelor’s degree in science, business management, or a related field
3+ years of experience in an administrative, quality assurance/quality control, or operations role.
Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously.
Excellent written and verbal communication skills with strong attention to detail.
Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and other office tools such as Adobe and Visio.
Experience using QMS software such as Intelex, QT9, Compliant Pro, ComplianceQuest, or similar platforms.
Experience participating in or supporting internal audits.
Ability to collaborate across departments and support cross-functional quality initiatives.

Nice To Haves

Foundational knowledge of ISO 9001:2015 or experience working within a formal quality management system.

Responsibilities

Support the QMS team in collecting, organizing, and formatting documents from multiple departments for submission into the document control system.
Assist employees across the organization with locating, creating, updating, and approving controlled documents.
Coordinate and communicate internal audit schedules and distribute audit results under the direction of QMS leadership.
Participate as a member of the internal audit team, supporting compliance, document control, and process audits.
Assist in maintaining and improving QMS software functionality and user experience.
Support QMS engineers and specialists with initiatives related to non-conformance reporting, corrective and preventive actions (CAPA), and change management.
Provide administrative and logistical support during external audits.
Contribute to continuous improvement projects related to the organization’s quality management system.
Provide additional administrative and project support to the Quality team as needed.