Global Program Operations Manager

Rockwell Automation•Milwaukee, WI

2d•Hybrid

About The Position

The Global Program Operations Manager plays a critical role within Rockwell Automation’s Global Market Access and Commercial Operations organizations. The role owns the operations of commercial partner programs, including Distributor, System Integrator (SI), OEM, and Reseller programs, and bridges program strategy and execution to ensure programs are scalable, measurable, and consistently managed across regions and partner segments. The position partners with Global Market Access leadership, regional channel teams, business units, Commercial Operations, Sales Operations, Finance, and GEBS to drive operational excellence, governance, reporting visibility, partner engagement, and business results. The role reports to the Director of Commercial Operations and is based at the Milwaukee headquarters on a hybrid basis. Employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have an out-of-office business obligation.

Requirements

Bachelor’s degree in business, Engineering, Operations Management, or a related field, or equivalent relevant experience.
Legal authorization to work in the U.S.; employment visa sponsorship is not available now or in the future.
Strong analytical and problem-solving capabilities, with the ability to translate data into actionable business recommendations.
Ability to facilitate cross-functional collaboration, manage stakeholder relationships, and drive alignment toward shared objectives.

Nice To Haves

5+ years of experience in program management, commercial operations, channel business operations, or sales.
Experience supporting distributor, OEM, system integrator, reseller, or channel partner ecosystems.
Experience leading complex cross-functional initiatives involving global stakeholders and organizations.
Experience developing and improving business processes, governance models, and operational frameworks.

Responsibilities

Own the operational effectiveness, governance, and continuous improvement of global Distributor, System Integrator (SI), OEM, and Reseller programs.
Develop and maintain scalable program processes, operating models, and governance frameworks that support consistent execution across regions.
Lead cross-functional initiatives and strategic projects from planning through implementation, aligning them with business objectives and stakeholder priorities.
Manage operational processes supporting partner incentive programs in partnership with Finance, GEBS, Commercial Operations, and regional teams.
Establish and monitor program performance metrics, dashboards, and reporting to measure adoption, effectiveness, and business impact.
Provide strategic and operational guidance to Global Market Access leadership, including helping prioritize initiatives and resolve execution barriers.
Collaborate with regional Market Access, Channel Management, Sales Operations, and Commercial Operations teams to support successful rollout and adoption of programs, initiatives, and systems.
Escalate and facilitate resolution of issues affecting program effectiveness, operational efficiency, and ease of doing business.