Global Program Operations Manager

Rockwell Automation•Milwaukee, WI

4d•Hybrid

About The Position

The Global Program Operations Manager plays a critical role within Rockwell Automation’s Global Market Access and Commercial Operations organizations. The role is the operational owner of global commercial partner programs, including Distributor, System Integrator (SI), OEM, and Reseller programs, and bridges program strategy and execution to ensure programs are scalable, measurable, and consistently managed across regions and partner segments. The manager partners with Global Market Access leadership, regional channel teams, business units, Commercial Operations, Sales Operations, Finance, and GEBS to drive operational excellence, governance, reporting visibility, partner engagement, and business results. The position reports to the Director of Commercial Operations and is based at the Milwaukee headquarters on a hybrid basis.

Requirements

Bachelor’s degree in business, Engineering, Operations Management, or a related field, or equivalent relevant experience.
Legal authorization to work in the United States; employment visa sponsorship is not available for this opening.

Nice To Haves

5+ years of experience in program management, commercial operations, channel business operations, or sales.
Experience supporting distributor, OEM, system integrator, reseller, or channel partner ecosystems.
Experience leading complex, cross-functional initiatives involving global stakeholders and organizations.
Strong analytical and problem-solving capabilities, including the ability to translate data into actionable business recommendations.
Experience developing and improving business processes, governance models, and operational frameworks.
Ability to facilitate cross-functional collaboration, manage stakeholder relationships, and drive alignment toward shared objectives.

Responsibilities

Own the operational effectiveness, governance, and continuous improvement of global Distributor, System Integrator (SI), OEM, and Reseller programs.
Develop and maintain scalable program processes, operating models, and governance frameworks that support consistent execution across regions.
Lead cross-functional initiatives and strategic projects from planning through implementation, aligning work with business objectives and stakeholder priorities.
Manage operational processes supporting partner incentive programs, working with Finance, GEBS, Commercial Operations, and regional teams.
Establish and monitor program performance metrics, dashboards, and reporting to measure adoption, effectiveness, and business impact.
Provide strategic and operational guidance to Global Market Access leadership, helping prioritize initiatives and resolve execution barriers.
Collaborate with regional Market Access, Channel Management, Sales Operations, and Commercial Operations teams to support program, initiative, and system rollout and adoption.
Escalate and facilitate resolution of issues affecting program effectiveness, operational efficiency, and ease of doing business.