Global Product Support (GPS) Engineer II Sr
About The Position
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
Requirements
- Functional Knowledge Demonstrates depth and/or breadth of expertise in own specialized discipline or field
- Business Expertise Interprets internal/external business challenges and recommends best practices to improve products, processes or services
- Leadership Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
- Problem Solving Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
- Impact Communicates difficult concepts and negotiates with others to adopt a different point of view
- Interpersonal Skills Explains difficult or sensitive information; works to build consensus
Responsibilities
- Support FOAK on new product at on-site and technical training of account teams
- Ensure legacy corrective actions and Lessons Learned are captured in New Products design intent.
- Contribute to the FMECA process.
- Develop new procedures and Best Known Methods (BKMs) to service new products.
- Participate in Engineering Design Reviews
- Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
- Participate in or own CAPA process.
- Conduct or facilitate Failure Analysis (FA) if needed
- Drive resolution of key issues with Engineering.
- Own beta site test plans and reporting.
- Align with Global Technical Training (GTT) on overall training plans for new products, train the trainers.
- Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations
- Support new product final test for MFG
Benefits
- supportive work culture that encourages you to learn, develop, and grow your career
- comprehensive benefits package
- participation in a bonus and a stock award program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
