Global Product Support Engineer V
About The Position
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .
Requirements
- Functional Knowledge Regarded as the technical expert in their particular field
- Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function
- Business Expertise Anticipates business and regulatory issues; recommends product, process or service improvements
- Leadership Leads projects with notable risk and complexity; develops the strategy for project execution
- Problem Solving Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions
- Impact Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines
- Interpersonal Skills Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view
Responsibilities
- Ensure legacy corrective actions and Lessons Learned are captured in New Products design intent.
- Contribute to the FMECA process.
- Develop new procedures and Best Known Methods (BKMs) to service new products.
- Participate in Engineering Design Reviews
- Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
- Participate in or own CAPA process.
- Conduct or facilitate Failure Analysis (FA) if needed
- Drive resolution of key issues with Engineering.
- Own beta site test plans and reporting
- Align with Global Technical Training (GTT) on overall training plans for new products, train the trainers.
- Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
