About The Position

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Global Process Owner - Warehousing, Distribution & Supply Chain Security What you will do Let’s do this. Let’s change the world. In this vital role you will own global QMS processes for Warehousing & Distribution (W&D) and Supply Chain Security (SCS), ensuring standardization and consistency across the network.

Requirements

  • Doctorate degree and 2 years of Supply Chain experience OR Master’s degree and 6 years of Supply Chain experience OR Bachelor’s degree and 8 years of Supply Chain experience OR Associate’s degree and 10 years of Supply Chain experience OR High school diploma / GED and 12 years of Supply Chain experience
  • A minimum of 2 years’ experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above.

Nice To Haves

  • Degree in Supply Chain, Business Administration, or related field
  • 5–8 years experience in pharmaceutical or related industry
  • Experience with operational excellence methodologies (e.g., Six Sigma)
  • Proficiency in data analytics tools (Excel, Tableau, Spotfire)
  • Experienced with AI-enabled tools or technologies (e.g. machine learning, automation, advanced analytics)

Responsibilities

  • Define, maintain, and continuously improve global QMS processes for W&D and SCS, including standards, process flows, and documentation.
  • Assess and implement changes to processes to meet evolving regulatory, compliance, and business requirements.
  • Establish and manage process governance, including metric frameworks, performance tracking, and reporting.
  • Monitor process performance, analyze trends, and identify risks or gaps requiring corrective or preventive actions.
  • Lead and execute CI and OE initiatives across the GSC network.
  • Own and manage business systems supporting QMS processes (e.g., lane management, distribution complaints), including enhancements and lifecycle oversight.
  • Manage supplier-related processes for distribution materials to ensure quality, compliance, and performance standards are met.
  • Lead cross-functional collaboration to align processes and improve E2E performance.
  • Plan and support audits and MRs, ensuring processes meet quality expectations.
  • Drive change management activities related to process and system updates, ensuring adoption across regions and functions.

Benefits

  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible.
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