Global Process Owner, People Services

Lifepoint Health • Brentwood, TN

10h • Onsite

About The Position

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Lifepoint Business Services (LBS) team, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®.

Our Lifepoint Business Services (LBS) team is leading a large-scale transformation to standardize and modernize enterprise processes across Finance, Supply Chain, and People Services. This team plays a critical role in driving Oracle optimization, automation, and integration efforts—especially as we prepare to onboard newly acquired facilities. If you’re passionate about building scalable, high-impact processes and influencing change at an enterprise level, you’ll find meaningful work here.

Requirements

• Bachelor’s degree in Human Resources, Business Administrations, or related field
• Process improvement certification required (Lean, Six Sigma, PMP, or equivalent)
• 10–12+ years of experience in HR operations / People Services leadership
• Proven experience managing enterprise HR processes across the full employee lifecycle
• Oracle HCM experience REQUIRED
• Strong experience in: Payroll operations and compliance, Employee lifecycle management, Shared services / GBS models
• Demonstrated experience driving: Process transformation, Automation and self-service adoption, Cost savings initiatives
• Experience supporting M&A integrations and system transitions
• Strong analytical skills with experience building dashboards and performance metrics
• Ability to influence and lead across matrixed, cross-functional environments
• Must be authorized to work in the United States without employer sponsorship

Responsibilities

• Own and lead the end-to-end Hire-to-Retire (People Services) lifecycle, including: Recruiting, Onboarding, Payroll, Employee lifecycle operations
• Redesign and optimize the end-to-end recruiting process (from requisition creation through hire), eliminating inefficiencies and excessive approvals
• Drive improvements in: Self-service capabilities, Employee experience, SLA response times (reduce current turnaround)
• Lead Oracle HCM optimization initiatives, including system enhancements (e.g., Redwood release)
• Reduce reliance on manual processes and ticket-based workflows through automation and digital solutions
• Establish and monitor People Services KPIs and dashboards, including: Time-to-fill, Case resolution time, Payroll accuracy, Hiring manager responsiveness
• Drive cost reduction initiatives through process improvement and automation
• Lead M&A integration efforts for People Services processes and systems
• Ensure compliance with: Payroll regulations, Garnishments and tax reporting, Employee lifecycle policies
• Partner with HR leadership, Finance, IT, and operations to ensure end-to-end process alignment
• Drive adoption of self-service tools and workforce analytics capabilities

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior