Global Pricing Operations Analyst – Services

Apple • Culver City, CA

1d

About The Position

The Services team at Apple provides customers around the world with access to an incredible collection of content and experiences across the App Store, Apple TV, Apple Music, games, Fitness+, News, Books, iCloud, and more. We are looking for a hard-working and driven individual to join our global pricing operations team. The team is responsible for ensuring that the right content is available to customers for the right price, and that partners (e.g., app developers, music labels) are paid accurately. You will be responsible for implementing pricing changes and configuring pricing for new product launches. Working closely with product, business, legal, and engineering teams, you will ensure that customer and partner experience lives up to Apple’s exceptionally high standards, as well as keeping us contractually compliant.

Requirements

• 5+ years of experience in an operational role, prioritizing and managing projects, with accuracy and attention to detail.
• Desire to work in a hands-on operational role.
• Advanced knowledge and experience working in Excel.
• Strong analytical skills and comfort working with spreadsheets.
• Bachelor’s degree in a quantitative or technical field is preferred.

Nice To Haves

• Prior experience in auditing and accounting principles is preferred.
• Knowledge of SQL preferred.

Responsibilities

• Implementing pricing changes and configuring pricing for new product launches.
• Supporting ongoing pricing operations tasks such as: New product and feature launches, New country expansions, Special promotions and business development opportunities, Price updates due to business strategy, movements in foreign exchange rates, and tax changes, Partner payment updates due to contractual changes, Internal tool and process improvements.
• Becoming an expert in how the pricing system works, understanding the sophisticated logic and calculations that it supports.
• Using system knowledge to find solutions to support business requirements, document those solutions, and implement them.
• Ensuring that system setups keep us in compliance with contractual obligations.
• Managing tasks relating to pricing changes to ensure a quality customer and partner experience.
• Managing customer and partner communications, informing internal Apple teams of changes, and reviewing partner contracts.
• Building positive relationships and credibility across the organization.
• Improving the team’s tools and processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level