Global People Operations Specialist

Slice

8h•$75,000 - $90,000

About The Position

Slice is seeking a Global People Operations Specialist to deliver a world-class employee experience while ensuring global people operations processes are accurate, scalable, and compliant as the company continues to grow. This role is responsible for powering the day-to-day operations that support employees across Slice's global workforce, owning critical people processes across the US and Canada. The specialist will manage benefits administration, employee lifecycle management, leave administration, compliance, employee support, and coordination with payroll and HR systems. This is an operational role for someone who enjoys creating order, solving problems, and delivering excellent employee experiences. The role involves serving as a trusted resource for employees and managers, ensuring details are handled accurately and efficiently. The specialist will have the opportunity to improve processes, support the upcoming HiBob implementation, and help modernize employee support workflows, playing an important role in building the future of People Operations at Slice.

Requirements

2+ years of experience in HR operations, people operations, benefits administration, or a related field.
Experience administering employee benefits programs and supporting employee questions across multiple benefit offerings.
Experience managing leave of absence programs, including medical, parental, disability, or statutory leave programs.
Strong attention to detail and a proven ability to manage high-volume, time-sensitive work accurately.
Excellent organizational and problem-solving skills with the ability to work independently and prioritize competing demands.
Clear written and verbal communication skills with a service-oriented mindset.
Comfort working with employee data and maintaining high standards of accuracy and confidentiality.
Experience partnering across functions to deliver operational processes and employee support.

Nice To Haves

Experience with BSwift or a comparable benefits administration platform.
Experience with ADP Workforce Now, UKG, HiBob, or similar HR systems.
Familiarity with US benefits administration and compliance requirements.
Experience supporting Canadian HR operations, benefits, or employment legislation.
Workers' compensation administration experience.
Experience documenting workflows, supporting systems implementations, or participating in process improvement projects.
Curiosity about AI and new technologies that improve operational efficiency.

Responsibilities

Administering benefits programs across the US and Canada and serving as a primary point of contact for employee questions.
Managing leave of absence programs, workers' compensation administration, and related employee communications.
Owning employee lifecycle processes including onboarding, offboarding, promotions, transfers, compensation changes, and terminations.
Maintaining compliance documentation, policy libraries, and regulatory requirements across your assigned geographies.
Partnering closely with Payroll, Finance, IT, and People team members to ensure accurate and seamless employee experiences.
Auditing and maintaining employee data quality across HR systems.
Contributing to HR systems projects, process improvements, workflow documentation, and automation initiatives.
Supporting employee requests through our ticketing system and helping maintain service-level expectations.