Global Payroll Manager

Demandbase

About The Position

Demandbase is seeking an experienced Global Payroll Manager to oversee and enhance global payroll operations across the US, India, and UK. This role is crucial for ensuring accurate, compliant, and timely payroll delivery for a multi-entity, multi-country organization. The position requires close collaboration with an offshore team and cross-functional stakeholders in PeopleOps, Benefits, and Accounting. The ideal candidate will possess deep payroll operations expertise, a strong systems and process mindset, and the ability to manage complexity across payroll platforms, integrations, and international compliance requirements.

Requirements

Experience managing payroll operations across multiple countries, with direct experience in US, India, and UK payroll required
Experience working with and managing an offshore team
Hands-on experience with ADP Workforce Now and ADP Celergo required
Experience managing system integrations (inbound and outbound) between payroll and other HR/finance systems
Prior experience with payroll system implementations, ideally including Workday
Strong understanding of payroll accounting principles (journal entries, reconciliations, close processes)
Solid working knowledge of US payroll tax requirements and compliance
Experience supporting financial statement audits, statutory audits, and 401(k) audits
Proven people management experience with a track record of developing high-performing teams
Excellent communication skills, with the ability to build strong cross-functional partnerships, particularly with PeopleOps and Benefits
A systems- and process-oriented mindset, with a focus on scalability, accuracy, and efficiency
High degree of integrity and discretion in handling confidential and sensitive employee data
Strong organizational skills and ability to manage competing priorities in a fast-paced environment
Strong attention to detail and a high level of accuracy in all payroll processing and reporting

Nice To Haves

Experience with Workday Payroll is a plus

Responsibilities

Oversee end-to-end payroll operations for US, India, and UK employee populations, ensuring accuracy, timeliness, and compliance with local statutory requirements
Manage and develop an offshore payroll team, providing coaching, quality oversight, and clear performance expectations
Serve as the primary payroll systems owner, managing integrations between payroll platforms and inbound/outbound systems (HRIS, time & attendance, benefits, GL/accounting)
Lead or support payroll system implementations, migrations, and upgrades, including Workday Payroll rollouts
Partner closely with PeopleOps and Benefits teams to ensure seamless employee lifecycle events (new hires, terminations, leaves, benefits changes) are reflected accurately in payroll
Own payroll accounting responsibilities, including journal entries, account reconciliations, and close-cycle support in partnership with Corporate Accounting
Support audit requests including financial statement audits, statutory audits, and 401(k) audits, preparing documentation and responding to auditor inquiries
Maintain strong internal controls and ensure sensitive employee and compensation data is handled with the highest standard of integrity and confidentiality
Stay current on US payroll tax regulations (federal, state, and local) and ensure timely, accurate tax filings and remittances
Identify opportunities to streamline and automate payroll processes, driving continuous improvement across systems and workflows
Act as an escalation point for complex payroll issues, working cross-functionally to resolve discrepancies