Global Order Fulfillment Technology Architect

Accenture•New York, NY

1d•Hybrid

About The Position

We are building a market-leading Global Order Management & Fulfillment practice, helping clients reimagine fulfillment through intelligent orchestration, autonomous decisioning, and composable commerce ecosystems. This role will partner with clients to unlock hidden value and deliver innovative, AI-powered fulfillment solutions. Empowered with cutting-edge tools, continuous learning, and a global community of diverse talent, we are scaling a $100M+ OMS fulfillment business over the next 3–5 years, redefining how enterprises execute order-to-fulfill in a digital-first world.

Requirements

Minimum 15 years of experience in Supply Chain technology transformation with strong focus on Order Management Systems and fulfillment orchestration (e.g., Manhattan, Blue Yonder, Fluent Commerce, e2Open).
Minimum 15 years experience and expertise in OMS architecture, omnichannel fulfillment, and distributed order management.
Minimum 10 years of proven experience in building sales pipeline, leading pursuits, and driving revenue growth in consulting or technology services.
Minimum 10 years experience and deep knowledge of supply chain domains including logistics, warehouse management, transportation, and commerce integration.
Minimum 10 years experience and strong understanding of ecosystem partnerships and alliance-driven growth models.
Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience).

Nice To Haves

Experience with AI/ML and agentic AI applications in Supply Chain or Order Management

Responsibilities

Shape supply chain and order management transformation strategies, aligning OMS and fulfillment capabilities with business growth objectives and customer experience goals.
Define future-state fulfillment architectures, including composable and autonomous OMS ecosystems leveraging AI and real-time orchestration.
Lead enterprise-wide conversations on order-to-cash and fulfillment transformation, integrating OMS with upstream and downstream supply chain platforms.
Guide clients in selecting and implementing best-fit OMS and fulfillment solutions (e.g., Manhattan OMS/POS, Fluent Commerce, Blue Yonder OMS, e2Open).
Architect and drive autonomous order management solutions using agentic AI, enabling intelligent order promising, routing, exception handling, and self-healing supply chains.
Define integration strategies across OMS, WMS, TMS, POS, and eCommerce platforms to enable real-time, omnichannel fulfillment orchestration.
Build and scale a robust sales pipeline for OMS and fulfillment opportunities across geographies and industries.
Drive win conversions by shaping differentiated proposals, leading client pursuits, and articulating value-driven transformation narratives.
Lead the growth of a $100M OMS fulfillment business within 3–5 years, including revenue, bookings, and capability expansion.
Develop reusable assets, accelerators, and solution offerings to industrialize delivery and improve speed-to-market.
Build and strengthen strategic partnerships with key OMS providers including Manhattan (OMS/POS), Fluent Commerce, Blue Yonder OMS, and emerging players.
Co-create joint solutions, go-to-market strategies, and industry-specific offerings with ecosystem partners.
Establish Accenture as a preferred transformation partner within the OMS ecosystem through certifications, alliances, and joint success stories.
Act as a trusted advisor to senior stakeholders, guiding them through next-generation fulfillment and OMS transformation journeys.
Drive thought leadership in AI-powered fulfillment, composable commerce, and autonomous supply chains.
Build and showcase success stories, case studies, and innovation narratives to position Accenture as a leader in OMS fulfillment.
Partner with cross-functional teams (finance, IT, operations, commerce) to ensure seamless execution of OMS and fulfillment transformations.
Anticipate and mitigate risks across complex, multi-platform implementations.
Collaborate with global teams, delivery centers, and partners to ensure scalable and high-quality execution.