Global Occupancy Planning Lead

JLL•New York, NY

3d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. This position is required to be onsite at the client location 5 days/week. What this job involves: Managing space portfolios How do you manage space through data? As a subject matter expert, you’ll manage our clients’ needs from capacity, demand and supply for their workplace. Driving efficiency through all the products in occupancy planning and resolving a multitude of issues will be your responsibility. You will identify and recommend policies and procedures, maximizing space and driving solutions to increase productivity. Client and Stakeholder Relationship Management One of your key responsibilities will be to foster critical relationships with various clients and stakeholders. You will need to establish crisp and fast communication channels ensuring our clients receive the highest quality service and delivery. Managing many varying projects whilst ensuring a robust relationship is key. Monitoring and reporting You’ll also be accountable for preparing and updating accurate project status reports, to the client and to your direct line manager. Financial tracking and reporting of projects is imperative to ensure you are on time, on budget and identified any risk. This will demand your familiarity with typical occupancy metrics and industry occupancy trends. Business Development Contribute to the growth of Occupancy Planning for an industry leading real estate services firm. You will generate high quality, effective client-facing content and deliverables (primarily presentations and proposals) to assist in winning new business and renewing national and global accounts in the firm’s portfolio. You will work closely with Occupancy Planning team members on strategic business opportunities, creating persuasive and innovative sales documents. Key skills and responsibilities include Project management to review planning strategies that drive construction projects and support implementation of these projects. Strategic Planning and Tactical Planning across campus/portfolio strategy plans are developed and implemented. Understanding Workplace Mobility and strategy to ensure the clients Real Estate is maximized. Planning, implementing and analyzing Utilization studies. Managing, analyzing and reporting on multiple data sources. Utilizing technology, including CAFM Systems (Nuvolo) to inform occupancy planning and benchmarking. Migration management and coordination with facility management teams to review and approve moves, develop migration plans and conduct facility audits. Ability to space plan with Auto CAD. Problem solving – Every day is different. Implementing and supporting Dynamic Occupancy Planning technologies. Behavioral Competencies Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive Helps others - Builds relationships, actively collaborates, helps others succeed. Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient Business first - Focuses on customers and clients, business/financial acumen, JLL first Inspire - Inspire others, creates vision and strategy, energizes others

Requirements

Bachelor's degree in a related field.
10-15 years of experience in a corporate real estate environment.
Advanced skills in Microsoft Office suite.
Proficiency in AutoCAD.
Proficiency in Excel.
Ability to consolidate data and floor plans into PowerPoint presentations.
CAFM/IWMS system experience (Nuvolo).
Ability to ask the right questions, think strategically and tactically, and make appropriate decisions to find solutions for clients.
Excellent communication, both written and spoken.
Strong interpersonal skills.
Self-motivated.
Capability of inspiring others.
Thrive on a challenge.
Enjoy working on multiple projects.
Drive results.
Manage time effectively.
Ability to multi-task.
Intellectually curious.
Appetite for risks.
Passion for winning.
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Previous experience in space/occupancy planning at a strategic level.
Experience with interior office renovations.

Responsibilities

Manage space portfolios, including capacity, demand, and supply for client workplaces.
Drive efficiency through occupancy planning products and resolve issues.
Identify and recommend policies and procedures to maximize space and increase productivity.
Foster critical relationships with clients and stakeholders.
Establish communication channels to ensure high-quality service delivery.
Manage multiple varying projects while maintaining robust client relationships.
Prepare and update accurate project status reports for clients and management.
Perform financial tracking and reporting of projects to ensure they are on time and on budget.
Identify project risks.
Contribute to the growth of Occupancy Planning by generating client-facing content and deliverables for new business and account renewals.
Work with Occupancy Planning team members on strategic business opportunities and create sales documents.
Review planning strategies that drive construction projects and support their implementation.
Develop and implement strategic and tactical plans across campus/portfolio strategy plans.
Ensure client real estate is maximized by understanding Workplace Mobility and strategy.
Plan, implement, and analyze Utilization studies.
Manage, analyze, and report on multiple data sources.
Utilize technology, including CAFM Systems (Nuvolo), to inform occupancy planning and benchmarking.
Manage and coordinate migrations with facility management teams, including reviewing and approving moves, developing migration plans, and conducting facility audits.
Space plan with Auto CAD.
Implement and support Dynamic Occupancy Planning technologies.