Global Mobility Specialist

Invesco • Houston, TX

3d • Hybrid

About The Position

The Global Mobility Specialist supports the delivery of Invesco’s relocation, immigration, and mobility programs through strong case management, accurate documentation, timely stakeholder support, and compliance-focused administration. This role works closely with the Manager, Global Mobility, HR partners, employees, managers, vendors, and external counsel to support a positive employee experience and ensure cases progress efficiently.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• 1-3 years of experience supporting Global Mobility, Immigration, Relocation, , or a related field.
• Experience managing employee inquiries and providing excellent customer-focused support.
• Strong administrative and detail-oriented organizational skills.
• Experience working with confidential employee information and maintaining strict confidence.
• Basic understanding of relocation programs and mobility policies.
• Foundational understanding of U.S. immigration processes, work authorization requirements, and documentation needed for filings.
• Experience using Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong reporting and data management capabilities.

Nice To Haves

• Exposure to U.S. immigration processes and employment-based visa programs.
• Experience working with relocation or immigration vendors.
• Familiarity with case management systems and HR technologies such as ServiceNow and Workday.
• Experience supporting employee mobility or international assignment programs.

Responsibilities

• Supports high-volume, transactional relocation, and immigration cases from initiation through completion.
• Provides timely guidance to employees and stakeholders on mobility policies, processes, timelines, and required actions.
• Builds effective working relationships with relocation and immigration vendors to support timely case progression and issue resolution.
• Monitors and manage Global Mobility ServiceNow cases and shared mailbox inquiries.
• Maintains accurate case documentation, monitor follow-ups, and escalate complex or compliance-sensitive matters as needed.
• Coordinates domestic and international relocation requests with employees, HR stakeholders, and external relocation vendors.
• Reviews relocation requests for policy eligibility and required approvals.
• Tracks relocation milestones, documentation, repayment agreements, vendor updates, internal reporting requirements and ensure Workday is updated accordingly.
• Maintains and produces accurate monthly reporting on relocation and immigration expenses to HR and Finance partners, flagging issues, concerns or inconsistencies to Manager, Global Mobility.
• Coordinates immigration cases with employees, HR stakeholders, external immigration counsel, and vendors.
• Supports visa extensions, amendments, work authorization renewals, new hire sponsorship, and employment-based green card processes.
• Tracks and audit visa expirations, initiate cases for reverification of work authorization in a timely manner, coordinate document collection and review.
• Supports required job postings and records.
• Maintains employee immigration files and records to support audit readiness and compliance requirements.
• Proactively supports immigration, relocation, audit, and compliance activities by maintaining accurate records and gathering required documentation.
• Maintains data across ServiceNow, Workday, vendor platforms, and reporting tools.
• Monitors key compliance deadlines and escalation requirements.
• Maintains routine immigration, relocation, visa expiration, case activity, and repayment reports.
• Supports data audits to ensure accuracy across multiple systems.
• Assists with reporting requests from HR, leadership, and business stakeholders.

Benefits

• Flexible paid time off
• Hybrid work schedule
• 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution
• Health & wellbeing benefits
• Parental Leave benefits
• Employee stock purchase plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree