Global Leave & Accommodation Program Manager
About The Position
We are looking for a high-impact Global Leave & Accommodation Program Manager to lead our Global Leave and ADA/Accommodation strategy. This is a critical senior level role for someone who thrives on complexity, demands operational excellence, and wants to shape how we support our employees at their most vulnerable moments. This is not a "task-completion" role. We are looking for a strategic owner who can operate with high autonomy—someone who views the "manager tax" as an inefficiency to be eliminated. You will be the architect of our compliance infrastructure, a trusted advisor to Legal and HR Business Partners, People Service Team and the final point of escalation for high-stakes employee cases.
Requirements
- Experienced HR professional with a passion and technical ability to identify HR Operational gaps in Total Rewards.
- Deep background in FMLA, ADAAA, leaves, and reasonable accommodations.
- Exposure to global leave regulations.
- Leader by nature but mindful of key partners to consult with before taking critical action to mitigate risk.
- Forward-thinking technologist passionate about leveraging AI and modern tech to reimagine operations within the benefits space.
- Thrives at the intersection of creative problem-solving and rigorous compliance, constantly challenging the "why" behind existing workflows to build more intelligent, scalable solutions.
- Eager to build processes from the ground up, ensuring thoughtful work within necessary boundaries while delivering a seamless, high-care experience for employees.
- 7–10 years of experience in Benefits, HRBP, and heavily regulated environments.
- Proven track record of handling sensitive situations with empathy and confidence.
- Deep understanding of how to apply experience to leave and accommodation support, including leading or supporting employee relations investigations and providing recommendations on outcomes.
- Operational rigor required to ensure all processes remain compliant, consistent, and audit-ready.
- Expertise in risk mitigation and process transformation.
- Deep expertise in leading and supporting reasonable accommodation and Leave of Absence (LOA) requests across a variety of jurisdictions and global statutory laws.
Responsibilities
- Lead the end-to-end strategy for US Leaves of Absence and ADA/Reasonable Accommodations.
- Design, automate, and implement scalable workflows that reduce risk and improve accuracy.
- Act as the primary point of resolution for the most sensitive and complex employee escalations involving work restrictions and medical privacy.
- Act as the subject matter expert for and respond to high-level Tier 3 leave tickets, ensuring sensitive escalations are handled with precision and empathy.
- Influence HRBP, Legal, and Payroll strategy by providing data-backed insights.
- Regularly review and update policies and procedures to ensure they align with evolving business needs and global statutory changes.
- Proactively monitor platforms and professional networks to stay ahead of legislative updates.
- Seek and implement opportunities to integrate AI models into Total Rewards and Leave workflows to drive efficiency.
- Manage relationships with leave vendors to ensure service levels meet expectations on outcomes.
- Coordinate closely with payroll, leave vendors, and People Service teams to ensure accurate pay and process execution.
- Act as a trusted advisor to Legal and Employee Relations (ER), knowing when to scale issues and how to partner effectively.
- Keep Business Process Maps (BPMs) in regions updated as necessary.
Benefits
- Bonus, benefits, or related incentives
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
