Global Learning Technology Specialist

Allegion • Remote, Indiana, IN

2d • Remote

About The Position

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures. This position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion. Step into a pivotal role as our Global Learning Technology Specialist, where you will be part of a team supporting the technology behind the Global Allegion Learning Management System. You will collaborate cross-functionally with HR, Talent, and business leaders to translate complex business needs into innovative, tech-enabled learning solutions. By consulting on learning needs, evaluating technical capabilities, and building dynamic learning experiences, you will directly impact the development and growth of our 13,000+ global employees.

Requirements

• Bachelor’s degree; min 3 years’ experience working in Learning and Development/Training
• Experience with course design and development
• Technical skills including troubleshooting and ability to gain new technical skills quickly
• Ability to collaborate with others at all levels of the organization as well as vendors
• Proven ability to manage projects including planning work, managing details, keeping multiple tasks/projects on track, delivering results, and proactively communicating updates to stakeholders
• Customer service skills, responsive attitude; strong oral and written communication skills
• Proficiency with Microsoft Office, including demonstrated proficiency with Excel

Nice To Haves

• Experience working with content development tools such as Articulate
• Coursework /certifications relating to LMS/Instructional Design preferred
• Experience working with a global organization with multiple languages

Responsibilities

• Support SME led content development by overseeing the use of rapid authoring tools and tips for engaging learners
• Advise stakeholders on technical solutions for learning including best practices for e-learning
• Support learning evaluation including survey, evaluation, and assessment options in the LMS
• Support learning requests requiring customized learning/external support incorporating appropriate technology solutions including SharePoint, Learning Hubs, and extended enterprise domains
• Support the intake process, conduct tech learning needs analysis
• Recommend learning solutions based on learning needs analysis, including project plans
• Develop e-learning content and/or support revisions to subject matter expert (SME) authored content
• Provide support for user generated content in the LMS by identifying and training SMEs as Channel owners/superusers
• Assist with setting up system notifications and enrollments to ensure onboarding, language needs, and regulatory standards are met, globally
• Support ServiceNow ticket resolution, meet team service level agreements (SLA) related to LMS issues
• Oversee and support the channel, page, and catalog structure in the LMS, making recommendations for standards and user support
• Provide timely data for reporting and audit requirements
• Support report requests for stakeholders and admin network, identifying efficiency opportunities to scale the work
• Support the Global Learning power user and admin network with system features and reporting needs

Benefits

• Health, dental and vision insurance coverage
• Unlimited Paid Time Off
• 401K plan with a 6% company match and no vesting period
• Health Savings Accounts
• Flexible Spending Accounts
• Disability Insurance –Short-Term and Long-Term coverage
• Life Insurance
• Tuition Reimbursement
• Voluntary Wellness Program
• Employee Discounts through Perks at Work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level