Global Key Account Manager - Bay Area, CA
About The Position
Festo Corporation is seeking a Global Key Account Manager to grow and develop new and existing target customer business, strengthen Festo’s market position, and achieve agreed financial targets. The role develops longer-term organizational goals, builds customer relationships, supports machine builders, and identifies new opportunities. It is responsible for developing complex relationships with high-value customers and achieving sales and account milestones, including sales turnover, account penetration, project discovery, and implementation. The goal is to establish Festo as the customer’s preferred automation partner. The Global Key Account Manager creates and executes account strategies in coordination with customers, builds and manages account and project teams, plans activities to meet sales objectives, and identifies and wins projects through automation expertise. The role collaborates internationally, advances customer development milestones and satisfaction, and conducts effective sales meetings to identify customer needs and gain acceptance of Festo products and solutions. It also builds relationships with customer decision-makers, understands organizational structures and decision processes, contributes customer-solution input to product development, and leads process improvements such as capacity planning in SAP. The role is based in the Bay Area, California. The annual base pay range is $158,000–$185,000. Festo describes its benefits package as supporting employee and dependent health, security, and work/life balance.
Requirements
- University degree in engineering and/or business studies; electrical engineering is advantageous.
- Fluent English-language skills.
- Knowledge of MS Office, CRM tools, and SAP.
- Five years of external experience.
- Special experience in sales process management and key account management.
- Experience in industrial B2B sales.
- Communication skills.
- Negotiation skills.
- Ability to win complex sales.
Nice To Haves
- Experience with project management methods.
- Electrical engineering studies.
Responsibilities
- Create detailed, mid-range account strategies in agreement with customers.
- Build and manage account and project teams, including operational management of specialists engaged on customer projects.
- Plan activities necessary to achieve sales objectives.
- Identify and win projects using strong automation competence.
- Collaborate internationally.
- Achieve development milestones with designated customers.
- Ensure satisfactory customer satisfaction levels with designated customers.
- Conduct effective sales meetings to identify customer needs and gain acceptance of Festo products and solutions.
- Understand and proactively communicate customer organizational structures; build relationships with key decision-makers and understand customer decision-making processes and requirements to gain influence at senior management levels.
- Support the definition and marketing of customer solutions as input to the product development process.
- Initiate and lead process improvements to develop key accounts more efficiently and effectively, such as capacity planning in SAP.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending programs
- Short-term and long-term disability
- 401(k)
- Pet insurance
- Paid holidays
- Paid time off
- Educational assistance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
