Global Key Account Manager, Standard Components
About The Position
As an innovative partner, BASF’s Performance Chemicals division offers chemicals for various customer industries, such as plastics, automotive, refining, lubricants, oilfield and mining. Our highly qualified and experienced team with outstanding market knowledge as well as our innovation platform and application know-how ensure our technological competence to provide excellent solutions to our customers. As a Global Key Account Manager, you will lead commercial and technical account management for strategic Lubricant Component customers within BASF’s Fuel & Lubricant Solutions business. Your role includes developing and executing global customer strategies, driving alignment across product portfolio, technical services, R&D, and supply chain to ensure profitable, sustainable growth while serving as the primary interface for contract negotiations, pricing, and cross-regional execution. As a Global Key Account Manager, Standard Components, you create chemistry by...
Requirements
- Hold a Bachelor’s degree in Chemical Engineering, Chemistry, Business, or a related field; an MBA or technical MSc is preferred.
- Have significant industrial experience with demonstrated success in account management, sales or commercial leadership roles.
- Possess a solid understanding of fuel and lubricant chemistry, additive technology benefits, fuel specifications (ASTM/EN), OEM considerations, and regional market dynamics.
- Have strong negotiation and persuasive selling skills.
- Possess strong business acumen: P&L understanding, pricing strategy, forecasting and opportunity pipeline management.
- Communicate effectively with excellent verbal and written skills being able to influence cross-functional stakeholders and customers.
- Have a customer-oriented mindset, proactive problem-solving ability, and experience in initiating and driving new customer projects (e.g., product development, co-development programs).
- Are willing to travel internationally to support customers and internal teams.
Responsibilities
- Serving as the single global point of contact for strategic accounts, coordinating regional teams and cross-functional resources to meet customer commitments.
- Developing and implementing global key account strategies that integrate commercial, technical, and R&D priorities to drive profitability and strengthen partnerships.
- Leading global contract negotiations, including framework agreements and pricing strategies, to capture optimal value while ensuring competitiveness.
- Driving commercial performance by identifying growth opportunities, managing account P&L impacts, and delivering business reviews and forecasts.
- Translating customer needs into actionable initiatives by prioritizing product development, defining technical support scope, and coordinating global launches.
- Implementing the Customer Interaction Model and service levels, monitoring performance and continuously improving customer satisfaction.
- Stewarding cross-functional global network activities to enable knowledge sharing, capture best practices, and ensure consistent account coverage.
- Building and maintaining trust-based relationships with senior stakeholders, anticipating market trends, and influencing customer roadmaps.
Benefits
- Flexible work arrangements whenever possible
- Highly competitive retirement savings plan with company match and investment options
- Well-being programs that include comprehensive mental health support for you and your household family members
- Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
- Back-up child and elder care with discount programs for families of all ages and stages
- Mentoring and career development opportunities that allow you to share, learn, and thrive
- Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
- Employee crisis support for when the unexpected happens
- Access to our BASF wine cellar, employee discounts, and much more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
