Global Investigations Manager

AXA•Hartford, CT

2d•Hybrid

About The Position

As an Investigation Manager, you will conduct a diverse array of investigative work over whistleblowing allegations including potential improprieties by external parties, such as agents and vendors, and violations of AXA XL’s Code of Conduct and established policies by employees. You will be responsible for performing an initial assessment of each allegation’s level of severity, creating an investigative plan, interacting with stakeholders (e.g. Compliance, Claims, Human Resource, Legal, Underwriting), gathering evidence, leading sensitive interviews, providing a recommendation on action(s) to be taken, and preparing a report in support of work performed and decisions reached. You will also assist the AXA XL Head of Investigations in preparing activity reports to be shared with executive management and Audit Committee members.

Requirements

Solid experience with fraud or financial crime investigations, or relevant background in other forensic investigation environment
Demonstrated expertise in preparing for and conducting investigation interviews
Effective oral and written communication
Outstanding project management, including ability to conduct multiple, concurrent investigations
Sound understanding of current and emerging issues in the financial crime environment
Pragmatic analysis and problem-solving skills
Excellent organizational and time management skills with the ability to prioritize workload
Proven ability to work effectively across a complex matrixed organization
Ability to operate with autonomy and limited supervision
Ability to build robust relationships with colleagues across the organization
Unquestioned integrity and excellent judgement
Demonstrated ability to coach colleagues and provide practical guidance on investigation techniques.

Nice To Haves

Experience with High-risk HR Investigations desirable
Legal background desirable but not required
Continuous learning mindset and motivation to furthering your understanding about investigative techniques and insurance industry

Responsibilities

Conducting global internal investigations into violations of AXA XL Corporate policies, regulation or law either self-directed or partnering with cross-functional teams
Developing and executing investigative plans to gather information to assess validity of allegations
Communicating with stakeholders during the investigations, including members of the Compliance, Human Resources and Legal teams, as well as other key stakeholders
Performing complex investigations and monitoring related activities performed by others within AXA XL covering matters across the division involving multicultural teams and stakeholders
Conducting effective interviews at multiple levels of seniority in complex and sometimes sensitive investigations
Collecting and analysing relevant facts and evidence pertaining to the specific case in support of or to refute an allegation
Partnering with Subject Matter Experts, e.g. Compliance, Legal and HR to determine appropriate corrective actions and outcomes.
Preparing concise and meaningful reports following the completion of investigations and ensuring adherence to all AXA XL Investigations standards.
Providing timely and meaningful updates pertaining to in-progress and completed investigations and keeping the AXA XL Head of Investigations updated on the status of assigned investigations
Advising concerned parties of outcomes and next steps
Training, coaching, guiding and supervising audit team members assigned to investigations, ensuring work is performed consistently and in accordance with AXA XL Investigations standards
Continuous improvement including reviewing investigations standards and harmonizing with best practices within AXA Group Investigations.