Global Institute & Operations Director
Johnson & Johnson Innovative Medicine•West Chester, PA
•$164,000 - $328,000•Hybrid
About The Position
The Global Institute & Operations Director plays a pivotal leadership role in shaping and advancing DePuy Synthes’ global professional education strategy. This role drives excellence in medical education programs and learning systems, ensuring alignment with commercial objectives, regulatory standards, and evolving healthcare needs. The position offers the opportunity to lead transformative initiatives, enhance training effectiveness through data‑driven insights, and build a high‑performing, purpose‑driven global education organization.
Requirements
- Bachelor’s degree required (e.g., Business, Education, Life Sciences, Healthcare, or related field)
- Significant leadership experience in global education, commercial excellence, or related functions
- Proven ability to lead complex, cross‑functional teams and global initiatives in a matrixed environment
- Demonstrated experience developing and implementing education or training strategies tied to business outcomes
- Strong operational leadership, including budget management, performance oversight, and compliance execution
- Experience using KPIs and analytics to monitor and improve program effectiveness
- Ability to influence senior stakeholders and translate strategy into actionable programs
- Strong communication, collaboration, and organizational leadership capabilities
Nice To Haves
- Advanced degree (MBA, Master’s, or equivalent) preferred
- Experience in MedTech, healthcare, or professional medical education environments
- Familiarity with regulatory requirements governing medical education programs
- Experience implementing digital learning platforms or innovative education technologies
- Track record of driving global process standardization and operational excellence
- Experience managing external vendors, academic partnerships, or institutes
- Knowledge of commercial enablement, sales training, or customer engagement strategies
- English required; additional languages are a plus
- Professional certifications in education, training, or project/program management preferred
Responsibilities
- Lead the development and execution of global education strategies, ensuring alignment with Commercial Excellence priorities and enterprise objectives.
- Oversee global professional education programs, ensuring sustainability, innovation, and compliance with regulatory requirements.
- Establish and track key performance indicators (KPIs) to evaluate program effectiveness and drive continuous improvement in training outcomes.
- Direct cross‑functional teams and external partners to deliver high‑impact learning experiences and operational excellence.
- Translate organizational vision into medium‑ to long‑term operational strategies (3–5 years) that enhance education capabilities and commercial performance.
- Manage global operations including planning, budgeting, performance management, and compliance for education programs.
- Drive adoption of innovative learning technologies and systems to enhance engagement and scalability of education delivery.
- Partner with senior stakeholders across regions and functions to align educational initiatives with customer, patient, and business needs.
- Champion a purpose‑driven culture by embedding Johnson & Johnson’s Credo and Leadership Imperatives into education strategies and team practices.
Benefits
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
- Consolidated retirement plan (pension)
- Savings plan (401(k))
- Long-term incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
