About The Position

The Global Incentive Strategy and Performance Senior Manager role is a senior leadership position focused on overseeing compensation strategy, design, and administration on a global scale while driving performance optimization for the Americas (AMER) Demand Center (e.g., BDR/lead development teams). This hybrid role combines expertise in total rewards/compensation programs with hands-on leadership of demand generation performance metrics, team productivity, and operational excellence. Reporting to senior leadership in Compensation and/or Revenue Operations, you will partner cross-functionally with HR, Finance, Sales, Marketing, Enablement, and regional stakeholders to align compensation incentives with Demand Center goals, ensure pay equity and market competitiveness, and deliver measurable improvements in pipeline contribution, conversion rates, and team efficiency.

Requirements

  • 5+ years of progressive experience in compensation, total rewards, or sales performance management, with at least 4 years in a senior/leadership role
  • Strong background in Demand Center/BDR/SDR performance optimization, lead management processes, or revenue operations
  • Experience partnering with senior stakeholders in HR, Sales, Marketing, and Finance across regions
  • Analytical mindset with advanced skills in data interpretation, modeling, and translating insights into actionable recommendations
  • Solid project management and organizational skills; ability to manage complex, cross-functional initiatives
  • Excellent collaboration and communication skills; experience in influencing without direct authority and presenting to executives
  • Business-level English required, additional languages a plus

Nice To Haves

  • Background in Sales Operations, Revenue Operations, Marketing Operations, or Compensation preferred
  • Strong cross-functional collaboration skills
  • Working knowledge of CRM systems (Salesforce preferred)

Responsibilities

  • Design, implement, and evolve global compensation programs with a focus on aligning to business objectives, market benchmarks, and regulatory requirements
  • Own the development and governance of sales/Demand Center-specific incentive plans (e.g., commission, SPIFs, quotas) to drive desired behaviors and pipeline outcomes
  • Ensure compliance with global/local pay regulations, internal equity, and transparency standards
  • Oversee performance management for AMER Demand Center teams, including KPI tracking (e.g., leads generated, meetings booked, conversion rates, pipeline contribution, productivity metrics)
  • Analyze team and individual performance data to identify trends, gaps, and opportunities; recommend targeted improvements in processes, training, or incentives
  • Partner with Demand Center leadership to set quotas, forecast performance, and implement coaching/enablement programs that boost efficiency and results
  • Serve as the key liaison between Global Compensation, AMER Demand Center ops, Sales, Marketing, Finance, and HR to align incentive design with go-to-market priorities and regional nuances
  • Establish feedback mechanisms and performance dashboards to ensure compensation programs support active campaigns, territory planning, and talent development
  • Collaborate on localized AMER adjustments while maintaining global standards; validate incentive effectiveness across sub-regions
  • Leverage data from CRM, sales engagement tools, and performance systems to deliver regular reporting, trend analysis, and predictive insights to leadership
  • Identify underperforming areas in compensation effectiveness or Demand Center execution; propose and lead A/B testing, pilots, or process enhancements
  • Drive innovation in compensation structures (e.g., performance-based rewards tied to Demand Center metrics) and performance management frameworks to support scalability and growth

Benefits

  • medical
  • dental
  • vision coverage
  • life and AD&D
  • short and long-term disability coverage
  • paid time off
  • paid parental / maternity leave
  • participation in a 401(k) program that includes company match
  • many other additional voluntary benefits
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