Global Head of Market Surveillance Compliance, Managing Director

State Street•Boston, MA

About The Position

The Global Head of Market Surveillance Compliance is a senior leadership role responsible for designing, overseeing, and continuously enhancing the firm’s global market surveillance compliance framework across trade and electronic communications surveillance. This role provides strategic direction, independent oversight, and governance to ensure the surveillance program is robust, risk-based, technology-enabled, and aligned with applicable regulatory expectations across jurisdictions. The role partners closely with Compliance, Legal, Risk, Front Office, Operations, and Technology stakeholders to identify emerging risks, assess surveillance effectiveness, drive program enhancements, and support a strong culture of compliance and market integrity.

Requirements

Extensive experience in market surveillance, compliance, risk management, analytics, or a related control function within a global financial institution.
Strong understanding of surveillance methodologies, scenario design, model calibration, alert governance, investigation practices, and data quality considerations.
Experience with analytic technologies related to data mining and evaluation of trade and communication data
Deep knowledge of market abuse, conduct risk, trade surveillance, and communications surveillance regulatory expectations across major jurisdictions.
Strong understanding of current regulatory concerns in the FX/Swap Dealer, Broker Dealer spaces, and knowledgeable of financial markets; preference to a background in FX
Demonstrated experience leading global teams and managing complex regulatory or transformation initiatives.
Proven ability to engage effectively with regulators, senior executives, auditors, and cross-functional stakeholders.
Strong knowledge of financial markets, trading products, business conduct risks, and associated control environments.
Excellent written and verbal communication skills, with the ability to synthesize complex issues for senior management and governance audiences.
Bachelor’s degree required; advanced degree, legal qualification, or relevant professional certification preferred.
10+ years related experience (Surveillance, or business-line compliance, risk or control functions)
Familiarity with surveillance tools such as Bloomberg Vault, Global Relay, Smarsh, Scila, Trading Technologies, NICE or other surveillance platforms
Strategic leadership and sound judgment
Comfort in advanced technologies including AI and analytics
Regulatory and compliance expertise
Risk assessment and control design
Program governance and execution discipline
Stakeholder management and influence
Analytical thinking and problem solving
Change leadership and continuous improvement
Executive presence and communication

Nice To Haves

Experience building or enhancing enterprise surveillance programs in a complex, global organization; familiarity with surveillance technology platforms, data governance, and model risk considerations; and experience supporting multi-jurisdictional regulatory engagements are strongly preferred.
Experience across multiple asset classes and both transaction and communication monitoring environments is highly desirable.

Responsibilities

Lead the global market surveillance compliance program, including trade surveillance and electronic communications surveillance, across relevant business lines, products, and jurisdictions.
Manage day-to-day operations of market surveillance team across trade and communications surveillance
Oversee alert review, investigation, escalation, documentation, and thematic analysis processes to ensure consistency, quality, and defensible regulatory outcomes.
Establish and maintain a comprehensive surveillance governance framework, including policies, procedures, standards, escalation protocols, quality assurance, and management reporting.
Drive the strategic development and ongoing enhancement of surveillance controls, scenarios, lexicons, models, and workflows to address market abuse, misconduct, and emerging regulatory risks.
Coordinate with project managers to deliver requirements for surveillance tools and enhancements
Provide independent oversight and challenge of first-line activities, ensuring surveillance coverage remains aligned to the firm’s business model, trading activity, and regulatory obligations.
Partner with Technology, Data, and Operations teams to improve surveillance platforms, data quality, model performance, workflow automation, and management information capabilities as well as to ensure success of long-term strategic vision for surveillance initiatives
Create, test and develop innovative monitoring methods that improve surveillance efforts and align with regulatory expectations
Develop and deliver meaningful and accurate metrics, dashboards, and executive reporting on surveillance risks, trends, issues, remediation activities, and program effectiveness.
Monitor regulatory developments, enforcement trends, and industry practices across key jurisdictions, and translate them into actionable program enhancements and policy updates.
Lead responses to regulatory inquiries, examinations, audits, and internal reviews related to market surveillance compliance.
Promote a culture of compliance, accountability, and continuous improvement through leadership, training, communication, and stakeholder engagement.
Ensure continued alignment with corporate regulatory goals and other ongoing initiatives
Manage annual budget and staffing plan
This role leads a global team of surveillance compliance professionals and is accountable for setting strategy, establishing priorities, and ensuring consistent execution across regions.
The Global Head is expected to build strong partnerships with senior business and control function leaders, influence strategic decisions, and provide credible challenge where needed.
The role also requires stewardship of governance forums, ownership of surveillance-related policies and standards, and oversight of remediation initiatives arising from regulatory change, control testing, audit findings, or program reviews.

Benefits

our retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
eligibility for certain tax advantaged savings plans
inclusive development opportunities
flexible work-life support
paid volunteer days
vibrant employee networks