Global Head of Funds Transfer

Brown Brothers Harriman & Co•Jersey City, NJ

3d•Onsite

About The Position

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career. Funds Transfer (FT) focuses on processing client and firms asset servicing money movement and ensuring timely settlement. Operating in a 24-hour environment, Funds Transfer handles instructions from clients around the world and across all markets BBH offers. Core functions include Payment Processing, Product Processing, Check, ACH and SWIFT management, Nostro Bank and Client Inquiry Response. The Global Head of Funds Transfer is a senior leader with end-to-end accountability for the Funds Transfer division and its sub-units within the Operations Line of Business (LOB), operating across multiple disciplines, processes, and/or locations in a 24-hour global environment. Leading through department and section managers, the role establishes division priorities, strategy and drives disciplined execution in support of BBH and LOB objectives, ensuring timely, accurate client money movement and settlement across all supported markets. Global head oversees all operating practices, controls, and performance management routines; advances continuous improvement and technology enablement; and represents the division in industry and market change initiatives (e.g., SWIFT). The role is accountable for identifying, managing, and remediating complex high-risk/high-exposure issues with appropriate escalation and sustainable outcomes, and for partnering with peers and horizontal stakeholders (such as Treasury, Compliance, Systems, Transfer Agency, Alternatives, Custody Product etc.) across various lines of Business dependencies. In partnership with department heads, the Global Head of Funds Transfer develops and manages the division budget and business plan and maintains strong client relationships, serving as a credible thought leader who influences outcomes with clients, risk, legal, industry partners, and vendors through deep expertise and effective risk stewardship.

Requirements

Able to make complex decisions
Can get work done through others
Has managed staff with duties that include hiring and evaluating potential.
Orientation to bottom line produces results in line with established business goals and budget requirements.
Can deal with ambiguity and creative problems solve to achieve results.
Demonstrated experience managing conflict and confronting barriers to success.
Has operated in a matrix environment and is comfortable interacting with peers, subordinates and senior leaders.
Can motivate others to achieve organizational vision and purpose.
Can build effective teams, leveraging shared strengths
Considered an expert in highly specialized field or discipline which represents critical, unique skillset to BBH and had impact to business results
Effective written and oral communication skills, particularly the ability to handle presentations of project plans and business cases.
Ability to communicate professionally during client visits, presentations, walkthroughs and other sales and client retention activities.
Experience in business analysis and process improvement.
Desire and track record of improving operational procedures.
Ability to coordinate cross-office initiatives.

Responsibilities

Oversees full scope of cross functional reconciliation products with both internal and external counterparties; risk oversight.
Ensure the smooth, effective operation of the department including proper product delivery, proper escalation and resolution of high exposure items, maintaining the proper balance of cost, control and client service (3Cs), and maintaining proper standards and controls.
Operates in a highly global environment, supporting markets internationally. Work presence is distributed across multiple geographies, and third party outsource providers.
In conjunction with Global Head role, develop, maintain and achieve an integrated Business Plan for the department; focuses on policy implementation and strategy development for assigned areas. Business plan aligns organizational structure, systems priorities, management reporting, job descriptions, and budget establishment in support of business goals and overall strategy.
Develop staff members through appropriate recruiting, training, performance management and succession planning. Develop a qualified successor(s) and partner with Human Resources on recruiting, hiring and orientation. Ensure that the management team is properly aligned with the division strategy, goals, and objectives and has the information and tools necessary to progress.
Provides analysis of complex issues and creates new processes, systems or products/services for multiple functions or disciplines. Develop and maintain a culture of results-oriented, continuous, process improvement including developing and achieving leap goals, challenging all processes, procedures and practices, focusing on solutions (not “good reasons”), and keeping abreast of new technologies and applications and their implications for the department.
Develops strong partner relations with other SD divisions, Risk, Client Service teams, Systems, Controllers, Treasury and Infomediary (Inv Ops). Conduct client visits, presentations, walkthroughs and other sales and client retention activities. Build and foster effective and productive relationships with peers across business lines. Find opportunities to expand BBH relationships and enhance client experience. Responsible for providing excellent client service and solutions which improve client STP.
Ensure standard suite of products is competitive, strategic, well defined and critical to our clients. Identifies trends and assesses capabilities of BBH to meet market requirements.