Ben & Jerry's Global Creative Director

The Magnum Ice Cream Company•South Burlington, VT

1d•$119,400 - $179,000•Hybrid

About The Position

The Global Head of Creative at Ben & Jerry’s is the steward of our brand’s imagination—leading bold, breakthrough creative expression and visual storytelling across all channels, all markets, and internally. This role shapes not only what we create, but how we create it—building and inspiring a creative team, evolving our design processes, and cultivating a dynamic capabilities network that meets the needs of the business today while pushing the boundaries of what’s next. We are seeking a visionary leader with deep expertise in brand stewardship, values-led brand building, and world-class design – someone who can honor our iconic heritage & brand equity while fearlessly driving it forward. This is a rare opportunity to balance legacy with reinvention, grounding our work in what makes Ben & Jerry’s unmistakable while continuously reimagining how we show up in culture. This role sits within the Global Integrated Marketing team and works hand in hand with our Digital Marketing, Consumer Insights, and Marketing Innovation teams to meet the creative needs of the business across all global markets. Through your leadership, Ben & Jerry’s creative output will continue to spark joy, stand up for justice, and deepen love for our brand around the world. You will champion work that is not only innovative and culturally resonant, but crafted with excellence, intention, and consistency—setting a standard for creative that endures, inspires, and makes a meaningful impact.

Requirements

10+ years of experience in creative design leadership roles
Bachelor’s degree (Design, Visual Communication, Marketing, Communications, or related field preferred)
Minimum of 3 years’ of experience directly leading an in-house creative department or agency creative team
Experience leading brand, content, digital and communication design, with substantial exposure to a wide variety of disciplines and channels
Expert knowledge of the creative process and what it takes to lead a large team across multiple departments, regions, and stakeholders to deliver industry changing communications
Exceptional decision-making skills & stakeholder management – able to thrive in both highly autonomous & highly collaborative work environments
Excellent hiring, performance management, mentoring, and coaching skills to build a high-performing creative team
Strong ability to establish and maintain effective, collaborative work relationships with diverse individuals, internally and externally through direct and positive communications
Experience managing freelancers, agencies, and vendors
Exceptional presentation and communication skills along with the ability to professionally communicate effectively in a multiple stakeholder environment and across all levels of the organization
Excellent proficiency in creative, graphic design, and social content development & production processes
Familiarity with consumer and popular culture trends
Proven ability to develop annual and strategic department plans and budgets
Willingness to work across time zones
Demonstrated understanding of company mission, goals and objectives
Cooperative team player with an upbeat, positive attitude and bias for action
Strong conceptual thinker with a portfolio demonstrating excellence in brand building, integrated marketing campaigns, and creative leadership
Highly proficient in design, typography, and visual communications – proficient in Adobe Creative Cloud (Photoshop, Illustrator, After Effects, Substance/Stager, Firefly, Premiere Pro), Canto, Canva, UI/UX software like Figma and Copilot.

Nice To Haves

Purpose-driven: passion and drive to make a real impact with our social mission agenda
Empathy: curious to collaborate with a variety of personalities and styles and to build excellent relationships with internal & external stakeholders
Mastery: continuously learn and develop to remain an expert in your functional area
Autonomy: dare to make choices and take ownership
Activism: interested in bringing about political or social change
Equity: recognizing power dynamics and how biases play out in interactions throughout society; this awareness and these skills are necessary so that throughout our business we engage respectfully and make decisions fairly

Responsibilities

Define and lead global brand creative strategy in partnership with marketing leadership
Lead the development of breakthrough creative ideas that connect with culture, community, and our 3-part mission
Translate business and marketing strategy into compelling, insight-driven creative execution
Own and evolve the overall look, feel, and voice of the brand across all channels and touchpoints, ensuring consistency & distinction
Lead end-to-end creative development across campaigns, content, and experiences
Co-create alongside marketing & digital partners, sharing a P&L, annual brand goal setting, and team accountability
Oversee all creative output across product, packaging, brand, and channels (digital, retail, experiential), with a solid understanding of content and social platforms
Establish and manage efficient creative processes, governance, and workflows
Partner cross-functionally to ensure alignment, consistency, and quality in a matrixed global organization
Manage budgets, timelines, and resourcing in partnership with the Design Traffic Controller
Evolve creative capabilities and resourcing models to meet changing market demands, ensuring team & ways of working are future-ready
Foster a forward-thinking creative environment focused on continuous improvement and long-term excellence
Embed digital expertise and creative innovation (including AI and emerging technologies) into workflows, driving the integration of technologies & capabilities in partnership with Head of Digital Marketing
Lead, coach, and develop a high-performing, multidisciplinary, global creative team
Build a culture of creativity, collaboration, and accountability
Champion mentorship, growth, and fresh thinking across disciplines
Maintain a high standard of craft across design, typography, and visual execution
Ensure best-in-class creative execution across digital, physical, and experiential formats

Benefits

Market-competitive pay and performance related rewards
Flexible ways of working
Health and wellbeing support, including employee assistance programs and wellness initiatives
Time off to rest and recharge
Ongoing learning and development opportunities
Medical, dental and (where applicable) vision coverage
Health-related savings and spending accounts
Retirement savings programs with a competitive matching plan
Additional employee perks (e.g., corporate discounts, commuter or learning support)
Competitive salaries and comprehensive benefits package, including medical, dental, and vision benefits, generous vacation/holiday pay, 401(k) Retirement, Discount programs
Learning and development programs
Access to our gym at headquarters and the local area
3 free pints a day!
Bonus eligible
LTI eligible
Health insurance (including prescription drug, dental, and vision coverage)
Retirement savings benefits
Life insurance and disability benefits
Parental leave
Sick leave
Paid vacation and holidays
Numerous voluntary benefits