Global Head of Creative & Design Operations

Logitech•San Jose, CA

5d•Hybrid

About The Position

Logitech is seeking a Global Head of Creative & Design Operations to be the operational heartbeat of their Creative & Design (C&D) organization. This role reports to the Chief Design Officer and is part of the C&D Leadership Team. The Global Head of C&D Operations leads a small, nimble, high-impact, global team and partners with Finance, People & Culture, Procurement, Workplace Experiences, and IT. The position is based in San Jose, CA, with an expectation of working in the office 2-3 days per week on average. Logitech's mission is to extend human potential in work and play through design-led, software-enabled hardware, and the Creative and Design team is central to this mission.

Requirements

At least 10 years of experience in design and/or creative operations.
At least 5 years of experience directly managing global teams.
At least 5 years of experience managing multi-million dollar budgets.
At least 5 years of experience overseeing complex vendor contracts.
A global mindset and ability to inclusively lead and manage teams from different countries and cultures.
Excellent organizational and time-management skills.
Ability to manage multiple projects and competing demands at once.
Strong strategic and critical thinking skills.
Clear, succinct, and compelling communication skills, both in person and in writing.
Ability to articulate and receive feedback in ways that strengthen processes and outcomes.
Steady demeanor and strong emotional intelligence.

Nice To Haves

Forward-thinking and visionary operations leader, able to bring abstract ideas to fruition while meeting business objectives.

Responsibilities

Manage, forecast, and optimize the global C&D budget in partnership with Finance to meet targets.
Establish and govern financial tracking frameworks and KPIs for budget performance and operational ROI.
Collaborate with People & Culture for accurate headcount inputs for workforce planning and budget submissions.
Govern and optimize the global roster of external creative agencies, studios, prototype providers, and specialized vendors.
Manage Master Service Agreements (MSAs) and performance metrics with external vendors in partnership with Procurement.
Drive the strategy and compliance frameworks for regional and international R&D design grants.
Partner with People & Culture to design and scale the C&D talent pipeline, including internship programs.
Architect and optimize the contingent workforce program for sourcing, onboarding, and offboarding temporary and contract talent.
Drive the lifecycle management for the C&D digital and AI toolstack.
Ensure teams have access to cutting-edge tools, automated workflows, and a robust creative and design system infrastructure in partnership with the C&D AI Lab and IT.
Manage the procurement lifecycle for design-specific hardware, lab equipment, and consumables.
Establish and audit strict custody protocols for physical prototypes.
Oversee global creative and design studio and lab spaces to ensure they are optimized for collaboration.
Lead and scale the operational infrastructure for Logitech’s global creative, design, and innovation awards program.
Oversee the strategic planning and execution of internal C&D community events, workshops, hackathons, and other global culture-building initiatives.
Ensure clear communication and easy adoption of new processes, budget trackers, compliance policies, and operational tools across the global Creative & Design organization.