Global Head of AI, MD

State Street•Burlington, MA

4d•$170,000 - $282,500

About The Position

The Head of AI Strategy & Transformation will lead the development and execution of the business’s artificial intelligence strategy, ensuring alignment with enterprise-wide priorities while driving measurable business impact. This executive will serve as the central leader coordinating AI initiatives across all business lines, establishing governance, enabling innovation, and ensuring strategic investments in AI deliver operational efficiency, improved client and employee experiences, and revenue growth opportunities. Reporting directly to the President and Head of Charles River Development, this leader will provide strategic oversight across all AI efforts, working closely with internal business leaders, R&D teams, enterprise AI stakeholders, and external technology partners to accelerate adoption and maximize value realization.

Requirements

12+ years of leadership experience in strategy, transformation, innovation, technology, or AI-related leadership roles
Proven track record developing and scaling enterprise-wide strategic initiatives
Deep understanding of AI/ML technologies, enterprise AI operating models, and emerging industry trends
Experience leading cross-functional governance and executive steering committees
Strong executive presence with ability to influence senior stakeholders across business and technology organizations
Experience managing external vendor and strategic technology partnerships
Strong commercial and operational acumen with demonstrated ability to connect technology investments to business outcomes
Experience within large-scale regulated financial services or similarly complex enterprise environments strongly preferred
Strategic thinker with strong execution discipline
Highly collaborative and influential across organizational boundaries

Responsibilities

Define and execute the business-wide AI vision, roadmap, and strategic priorities aligned with broader enterprise objectives
Identify and prioritize AI opportunities that deliver measurable outcomes across: Cost reduction and operational efficiency, Client experience enhancement, Employee productivity and experience, Revenue growth and innovation opportunities
Advise senior leadership on AI market trends, emerging technologies, risks, and strategic opportunities
Serve as the central point of coordination across all business lines to track, assess, and govern AI initiatives
Build and maintain a comprehensive portfolio view of all AI use cases, pilots, and implementations
Lead AI governance forums and executive steering committees (SteerCo), ensuring transparency, accountability, and decision-making discipline
Establish KPI frameworks to measure initiative success, business value realization, adoption, and scalability
Oversee enterprise-facing employee AI innovation programs that encourage idea generation and use-case submissions
Create processes for evaluating, prioritizing, and advancing employee-driven AI opportunities
Foster a culture of experimentation, responsible innovation, and continuous AI learning across the organization
Partner closely with R&D, data science, and engineering teams to: Monitor delivery progress across AI initiatives, Track productivity and efficiency gains, Assess adoption metrics and business impact, Ensure solutions align to strategic objectives, Translate business priorities into actionable development direction
Act as the primary liaison between the business and broader enterprise AI leadership across State Street. Ensure business AI efforts are aligned with larger enterprise strategy, standards, governance, and investment priorities.
Elevate business needs, opportunities, and outcomes to enterprise leadership to drive visibility and sponsorship
Oversee relationships with third-party AI vendors, technology providers, and strategic external partners
Evaluate external AI solutions and partnership opportunities to accelerate capability development and business outcomes
Ensure vendor engagements align with business strategy, security standards, regulatory expectations, and enterprise architecture principles
Partner with procurement, legal, risk, and technology teams to govern vendor performance, contracts, and value realization

Benefits

retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards
eligibility for certain tax advantaged savings plans
inclusive development opportunities
flexible work-life support
paid volunteer days
vibrant employee networks