Global Financial Crimes Specialist

Bank of America•Charlotte, NC

About The Position

At Bank of America, the Global Financial Crimes Specialist supports the execution of substantive money laundering, economic sanctions, and fraud compliance and operational risk practices. The role assists Global Financial Crimes executives and managers in identifying, escalating, and timely mitigating compliance and operational risks in alignment with the Compliance and Operational Risk Management Program, Financial Crimes and Global Compliance Enterprise Policies, and Enterprise Fraud Risk Management Standards. The specialist also performs investigative case intake and support. This includes creating and documenting cases, conducting preliminary research and analysis using internal systems, customer information, transaction data, and external sources, and managing inventory across multiple intake channels and queues. The role supports activities related to 314(a), 314(b), law enforcement requests, and other financial crimes investigative processes, while ensuring case documentation meets established procedures, quality standards, and service level expectations. The position partners with Investigations, Compliance, Operations, Legal, and business line stakeholders; identifies and escalates trends, anomalies, and emerging risks; and contributes to process improvements that enhance efficiency, quality, and risk mitigation. Bank of America describes its approach as an in-office culture supporting collaboration, engagement, and career development, with flexibility based on role-specific responsibilities and business needs.

Requirements

  • At least 5 years of business and functional experience.
  • At least 3 years of experience in Global Financial Crimes, investigations, or law enforcement.
  • Bachelor's degree or equivalent experience.
  • Understanding of Bank Secrecy Act, Anti-Money Laundering, OFAC, and other regulatory requirements governing financial crimes activities.

Nice To Haves

  • Financial services and/or related government entity experience.
  • SQL experience.
  • Law enforcement background.

Responsibilities

  • Support the development and maintenance of financial-crimes-owned policies and standards, and review relevant Front Line Unit and Control Function policies and standards to ensure regulatory requirements and operational risks are addressed.
  • Assist in producing independent financial crimes risk management reporting for Global Compliance & Operational Risk senior leaders and Front Line Unit/Control Function senior leaders.
  • Monitor regulatory changes applicable to Global Financial Crimes; advise business leaders, direct appropriate areas to implement or amend policies, standards, procedures, or processes, and challenge implementation plans as needed.
  • Contribute to risk coverage plans and execute independent risk monitoring, testing, and risk assessments.
  • Support escalation of financial-crimes-related compliance and operational risks and issues to appropriate governance routines and management or board-level committees.
  • Assist with identifying, aggregating, reporting, and escalating remediation and thematic analysis of Front Line Unit/Control Function-owned issues and control enhancements related to financial crimes.
  • Assist in reviewing internal and external operational loss events, developing remediation plans to strengthen controls, and overseeing appropriate resolution.
  • Create and document investigative cases in accordance with established procedures, quality standards, and service-level expectations.
  • Perform preliminary research and analysis using internal systems, customer information, transactional data, and external sources.
  • Evaluate referrals for completeness, accuracy, and appropriate risk indicators before case creation and assignment.
  • Manage inventory across multiple intake channels and queues, ensuring timely processing and escalation of high-priority items.
  • Support activities related to 314(a), 314(b), law enforcement requests, and other applicable financial crimes investigative processes.
  • Identify trends, anomalies, and emerging risks and escalate findings to management as appropriate.
  • Ensure case documentation is clear, complete, and supports downstream investigative efforts.
  • Partner with Investigations, Compliance, Operations, Legal, and business line stakeholders to facilitate effective case handling.
  • Participate in process improvement initiatives focused on operational efficiency, quality, and risk mitigation.
  • Adhere to Bank Secrecy Act, Anti-Money Laundering, OFAC, and other regulatory requirements governing financial crimes activities.
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