Global Financial Crimes Manager

Bank of America • Charlotte, NC

10h • Onsite

About The Position

At Bank of America, this role executes substantive money laundering, economic sanctions, and fraud compliance and operational risk practices. The Global Financial Crimes Surveillance Control Tower Manager drives end-to-end governance, coordination, and oversight of targeted financial crimes surveillance analyses to ensure risks are identified, communicated, and remediated in a timely and consistent manner. The role manages the surveillance review pipeline, establishes prioritization and quality standards, monitors risks and deliverables, coordinates stakeholder reporting and escalation, and drives issue remediation. It requires significant independent judgment, credible challenge, transparency across the analysis lifecycle, and support for continued development of surveillance typologies and capabilities.

The position partners with surveillance analysts, investigations, threat intelligence, sanctions, fraud, technology, data, and line-of-business risk teams. It monitors analytical work and related milestones, dependencies, risk indicators, and emerging concerns, and coordinates reporting on findings, trends, remediation progress, and capability enhancements. The role also supports refinement of surveillance typologies, analytical tools, and operating practices using lessons learned and portfolio insights.

Bank of America describes its workplace as committed to an in-office culture that supports collaboration, engagement, and career development, with role-specific flexibility based on responsibilities and business needs. The position requires 40 hours per week and 5% travel.

Requirements

• 10+ years of experience in financial crimes, surveillance, investigations, compliance, operational risk, data analytics, program management, or a related discipline.
• Bachelor’s degree or equivalent work experience.
• Demonstrated experience leading complex, cross-functional analytical reviews, risk programs, or control tower activities from intake through remediation.
• Knowledge of anti-money laundering, sanctions, fraud, financial crime typologies, surveillance practices, and applicable regulatory expectations.
• Experience establishing governance routines, quality standards, management reporting, risk metrics, and escalation processes.
• Ability to provide credible challenge, evaluate complex analytical conclusions, and influence decisions across senior and technical stakeholders.
• Proven ability to manage competing priorities, dependencies, issues, and remediation actions in a dynamic risk environment.
• Strong executive communication and written reporting skills, including the ability to translate complex analysis into clear risk implications and decisions.

Nice To Haves

• Experience in financial services.
• CAMS, PMP, or related risk, compliance, or analytics certification.

Responsibilities

• Drive end-to-end governance of targeted surveillance analyses, from intake and prioritization through execution, review, escalation, and closure.
• Establish review standards, operating routines, and quality controls to promote consistent, timely, and well-documented analytical outcomes.
• Monitor the surveillance portfolio, delivery milestones, risk indicators, dependencies, and emerging concerns, escalating material risks and delays.
• Coordinate management and stakeholder reporting on analytical activity, findings, thematic trends, remediation progress, and capability enhancements.
• Provide credible challenge of analytical scope, methodology, conclusions, and recommended actions to ensure risks are appropriately identified and addressed.
• Drive remediation of identified data, process, control, and capability gaps, including ownership, action planning, dependency management, and closure validation.
• Partner with surveillance analysts, investigations, threat intelligence, sanctions, fraud, technology, data, and line-of-business risk teams to align priorities and resolve barriers.
• Use lessons learned and portfolio insights to support development and refinement of surveillance typologies, analytical tools, and operating practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager