Global ERP Solutions Manager 2 - Supply Chain

Northrop Grumman • New York, NY

1d • $133,200 - $199,800 • Hybrid

About The Position

Northrop Grumman’s Corporate Sector Chief Information & Digital Office is seeking a Global ERP Solutions Manager 2 to support the Enterprise Resource Planning organization’s Global Supply Chain team. The role leads a team of Level 3 Enterprise Applications Analysts and Technical Experts and owns solution architecture and technical design for the global SAP S/4HANA platform and related digital solutions. The manager leads end-to-end strategy for key SAP S/4 and Supply Chain capabilities, oversees advanced ERP production support, and serves as the primary liaison between Enterprise Services and Sector, Division, and Business Unit stakeholders. The role also drives integration, analytics, continuous improvement, and digital transformation initiatives, including evaluation and enablement of AI/ML capabilities within compliant government IT boundaries.

The position includes leadership of solution roadmaps and integrations involving SAP BTP, Ariba, external suppliers, and other enterprise platforms; oversight of Level 3 operations, incidents, problems, and defect remediation; and delivery coordination for new ERP capabilities. The manager oversees project schedules and budgets, manages team priorities and capacity, and mentors a geographically dispersed team. A virtual arrangement may be available, but the selected candidate must live within driving distance of a Northrop Grumman office. Periodic travel of up to approximately 10% may be required.

Requirements

• Bachelor’s degree in Business, Supply Chain, Finance, Manufacturing, Information Systems, Engineering, Computer Science, or a related discipline and 8 years of relevant experience; or a master’s degree and 6 years of relevant experience.
• Significant hands-on experience with SAP ECC and/or SAP S/4HANA applications supporting core business processes, preferably in Supply Chain, Procurement, or Operations.
• At least 5 years of experience in SAP S/4 or related-platform solution or enterprise architecture, or technical leadership of Level 3 ERP support teams in a complex, multi-business-unit environment.
• Experience with SAP configuration in Supply Chain, Procurement, or related functional areas.
• Experience with at least one full-lifecycle SAP implementation from design through go-live and stabilization.
• Experience designing or supporting integrations between SAP and external systems, using APIs, middleware, BTP, or Ariba.
• Project or program management experience, including planning, scheduling, budget and cost awareness, risk management, and status reporting.
• Ability to communicate effectively with technical teams, non-technical business users, and executive leadership; strong presentation skills.
• Experience deploying business process capabilities into a production environment and sustaining them through structured support processes.
• Customer-focused, results-oriented leadership with demonstrated ability to drive cross-functional teams to action in a matrixed organization.
• Self-starter able to thrive in a fast-paced, dynamic environment and quickly learn program and process contexts.

Nice To Haves

• Master’s degree in Information Systems, Systems Engineering, Supply Chain or Manufacturing Management, Computer Science, or a related STEM discipline.
• Deep experience with SAP ECC and/or SAP S/4HANA in Supply Chain, Procurement, or Materials Management.
• Hands-on experience with SAP Business Technology Platform (BTP) for extensions and integrations.
• Hands-on experience with SAP Analytics Cloud configuration and solution delivery.
• Experience with supplier collaboration integrations between SAP S/4 and external vendors or portals.
• Ariba configuration experience, especially Sourcing and Supplier Lifecycle & Performance modules.
• Experience in an Enterprise Services or shared-services environment and familiarity with global ERP operating models.
• Defense industry and/or aerospace and defense experience, including understanding of regulatory and compliance requirements.
• Experience applying Continuous Improvement concepts, methods, and tools such as Lean, Six Sigma, or Kaizen to IT/ERP processes.
• Experience leading Agile teams using Scrum or Kanban, with understanding of Agile ceremonies and metrics.
• Entrepreneurial mindset and ability to challenge the status quo and propose practical, innovative solutions to complex requirements.

Responsibilities

• Lead solution architecture and technical roadmaps for SAP S/4 capabilities focused on Global Supply Chain and end-to-end business processes.
• Integrate SAP Business Technology Platform (BTP) with SAP business processes to support workflow, extensions, and analytics.
• Define and manage supplier collaboration scenarios between SAP S/4 and external suppliers or partners.
• Oversee integration patterns and API configurations involving SAP S/4, Ariba, and other enterprise platforms.
• Manage a global Level 3 ERP support team performing advanced troubleshooting, root cause analysis, and resolution of complex issues.
• Ensure production solutions meet technical quality, performance, stability, security, business SLA, and customer expectations.
• Oversee recurring and non-recurring ERP support activities, including incident management, problem management, and defect remediation across programs, Divisions, and Sectors.
• Establish and maintain technical processes, standards, and methods aligned with company procedures, quality standards, and project protocols.
• Evaluate and recommend AI/ML tools, platforms, and frameworks for ERP use cases such as predictive analytics, anomaly detection, and process optimization.
• Support design of data pipelines and infrastructure for AI/ML workloads within compliant government IT boundaries.
• Work with stakeholders to translate AI capability needs into ERP and Supply Chain infrastructure requirements.
• Serve as the primary liaison between CIDO and Sector, Division, and Business Unit leadership for ERP and Supply Chain solutions.
• Collaborate with program leadership, homeroom managers, functional leaders, and end users to identify, prioritize, and deliver ERP capabilities.
• Translate business strategies and domain roadmaps into technology plans balancing immediate needs with long-term platform health and scalability.
• Partner with Supplier Management, Procurement, and Operations teams to improve supplier collaboration, visibility, and performance through SAP capabilities.
• Support design, development, integration and testing, and deployment of ERP and digital capabilities, coordinating internal teams and external partners.
• Manage project and support budgets and schedules; monitor performance and proactively address risks and issues.
• Champion continuous improvement to optimize ERP capabilities, streamline processes, and improve user experience in support of digital transformation objectives.
• Apply SAP ACTIVATE Methodology where applicable to manage and de-risk implementations.
• Lead, mentor, and develop a geographically dispersed team of Level 3 Enterprise Applications Analysts.
• Set priorities and manage capacity and staffing across the global ERP support team.
• Foster customer focus, technical excellence, accountability, innovation, knowledge sharing, cross-training, and succession planning.

Benefits

• Flexible work arrangements
• Learning opportunities
• Friendly team environment
• Health insurance coverage
• Life and disability insurance
• Savings plan
• Company-paid holidays
• Paid time off for vacation and/or personal business
• 9/80 work schedule
• 401(k) matching program
• Potential eligibility for overtime, shift differential, and discretionary bonus depending on position
• Annual bonuses designed to reward individual contributions and share company results
• Potential eligibility for long-term incentives for Vice President or Director positions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager