Global Engineering Operations Manager

Flex

1d

About The Position

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution. Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Global Engineering Operations Manager to our team. Reporting to the Senior Global Engineering Director the Global Engineering Operations Manager is accountable for defining and driving engineering governance, KPIs, portfolio visibility, capacity planning frameworks, and standardized processes and tools. It enables data-driven decision-making, alignment across regions, and improved execution outcomes across all engineering functions.

Requirements

• Bachelor’s degree in engineering or related technical field
• 8–12+ years’ experience in engineering, engineering operations, or technical programme leadership.
• Demonstrated experience improving engineering processes, governance, or performance at scale.
• Experience working in complex, cross-functional environments including manufacturing and operations.

Nice To Haves

• Lean / Six Sigma certification preferred.

Responsibilities

• Defines and continuously improves how engineering operates across the organization
• Establishes standard operating rhythms, governance forums, and execution frameworks
• Owns the engineering KPI framework (e.g. on-time design delivery, change volume, cycle time, rework)
• Develops and maintains dashboards, scorecards, and reporting for leadership
• Defines and enforces engineering governance including stage gates, design reviews, and change control
• Drives structured, data-driven decision-making across engineering programmes
• Establishes and manages engineering portfolio visibility across all active programmes
• Defines and enables prioritization frameworks, providing structured insight to support leadership decision making.
• Provides executive-level insight and analysis to support portfolio trade-offs, prioritization, and strategic decision-making.
• Develops and implements capacity planning and resource management methodologies
• Provides visibility of demand vs capacity across engineering teams
• Owns engineering processes, standards, and best practices across the organisation
• Drives adoption of systems, tools, and digital workflows that improve efficiency and traceability
• Identifies systemic inefficiencies, bottlenecks, and areas for improvement
• Leads cross-functional initiatives to improve cycle time, reduce rework, and increase predictability
• Embeds Lean / continuous improvement methodologies into engineering ways of working
• Partners with Engineering, PMO, Operations, Manufacturing, Supply Chain, and Quality functions
• Drives alignment across teams to ensure effective execution and delivery outcomes.

Benefits

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager