Global Employee Relations Manager

Optro

5d • Remote

About The Position

Optro is a high-performance organization seeking a Global Employee Relations Manager to play a critical role in determining, managing, and upholding global ER standards. This role will ensure our culture is supported through consistent practices across all international jurisdictions. The position operates with a high degree of autonomy, partnering with People Business Partners (PBPs) and leaders to ensure consistency, integrity, and legal precision as the company scales into new markets. This is a high-impact role for a professional who thrives on operationalizing global standards and resolving complex workplace issues.

Requirements

• Proven experience managing employee relations on a global scale, with a strong grasp of international labor laws.
• Strong experience conducting investigations with a high degree of empathy, objectivity, and discretion.
• Familiarity with US, EMEA, and APAC labor law, including UK-specific grievance/disciplinary procedures and experience navigating consultation processes (e.g., Works Councils in EMEA).
• Ability to navigate complex, ambiguous situations by balancing legal risks with cultural impact, consistently making objective decisions that uphold our high-performance standards.
• Ability to translate complex legal requirements into actionable advice, and comfortable delivering difficult news or coaching senior leaders through sensitive issues.
• Experience working within a fast-growing SaaS or tech company.

Responsibilities

• Lead the implementation and management of employee relations workflows to ensure a consistent, scalable framework that reinforces our high-performance culture across different regions.
• Manage the end-to-end process for investigations and performance cases, providing specialized support to People Business Partners (PBPs) to ensure consistent outcomes.
• Maintain a deep understanding of labor laws in our expanding key operating regions, including UK grievance/disciplinary procedures, EMEA Works Councils, and California-specific regulations.
• Assist with the company’s growth into new markets by applying ER and labor law expertise to localized needs.
• Utilize ER data to identify trends and derive insights, proactively seeing around corners to address potential issues before they escalate.
• Collaborate with the L&D team to deliver training to managers on ER best practices, managing performance concerns, and local compliance requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed