Global Director, Real Estate Change Management & Engagement

Royal Bank of Canada • Toronto, ON

10d • Onsite

About The Position

The Global Director, Real Estate Change Management & Engagement will lead the strategic development, communication, and implementation of Corporate Real Estate (CRE) initiatives across RBC. This role serves as a critical bridge between the CRE team, internal stakeholders, and enterprise systems, ensuring seamless adoption of new tools, processes, and facility changes. The Director will oversee multi-faceted communications, digital workspace management, and large-scale change initiatives that impact the enterprise workforce.

Requirements

• 8+ years of experience leading enterprise-wide change management initiatives
• Knowledge of CRE operations, workplace transformation and facilities management
• Experience managing complex, cross functional projects with tight timelines
• Strong stakeholder management and influencing skills across multiple organizational levels
• Experience managing digital workspaces and internal communication platforms

Responsibilities

• Develop and execute internal stakeholder communication strategies for significant facility issues and project updates
• Coordinate multi-channel communications with CBRE and internal teams regarding facility disruptions (e.g., elevator/washroom outages) with proposed mitigations
• Lead communications for major initiatives such as Project 200 openings and employee building transitions
• Ensure timely, clear, and consistent messaging across all CRE-related communications
• Own and oversee the internal Connect Group site as the central hub for day-to-day CRE needs
• Curate and maintain links to CRE tools, team resources, onboarding materials, and organizational guidelines
• Ensure the site remains current, user-friendly, and accessible to all RBC employees
• Lead the redesign and enhancement of the RBC Net in partnership with Corporate Communications
• Support expanded CRE services including CBRE-provided offerings through an improved digital experience
• Drive adoption and engagement with the reimagined internal platform
• Spearhead change management strategies for enterprise CRE projects
• Develop comprehensive training materials and adoption strategies for new CRE tools and processes
• Create learning programs equivalent to enterprise change initiatives (e.g., Coupa for Procurement, Data Literacy for CDO)
• Manage internal stakeholder communications to support project schedules and successful delivery.

Benefits

• bonuses
• flexible benefits
• competitive compensation
• commissions
• stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed