Global Director of Impact & Knowledge Management

New Energy Nexus•Oakland, CA

8h•Remote

About The Position

New Energy Nexus (NEX) is an international NGO that supports climate solutions and builds a more equitable clean energy economy by providing clean-energy entrepreneurs with funding, accelerators, and networks. Founded in California in 2004, NEX operates across China, India, Southeast Asia, East and West Africa, and Australia. It has leveraged US$5.4 billion in investment and supported more than 11,000 entrepreneurs. The Global Director of Impact & Knowledge Management champions NEX’s ambition to be a learning organization and leads its global Monitoring, Evaluation, and Learning (MEL) function. The Director owns the global MEL framework, works with leadership to refine and maintain the global Theory of Change (TOC), and serves as the organization’s subject matter expert on TOC development and evaluation. The role supports country offices, programs, and initiatives in aligning their work with the global framework and helps the network demonstrate its collective impact to funders, partners, and the clean-energy entrepreneurship ecosystem. NEX has an established global MEL framework, indicators, and supporting systems. The Director oversees implementation across the network, provides strategic guidance and practical support to chapters and programs, and strengthens the framework as programs, geographies, partnerships, and priorities evolve. The role makes impact work practical through clear definitions, light-touch templates, coaching, and demonstrating how data informs decisions, funding, and program improvement. It partners closely with Strategy, Development, and Communications. The Director leads global impact strategy, TOC, and MEL; supports chapter and country-office capacity building; and leads knowledge management, data architecture, and impact reporting. Responsibilities include maintaining the global impact database, strengthening data governance and quality, integrating knowledge systems, and applying AI responsibly to MEL and organizational learning. The position also helps ensure accurate, consistent impact figures and supports the collection and use of stories and case studies with informed consent. This is a full-time remote position. Relocation assistance is not available. Compensation is competitive for the candidate’s market, and applicable medical, dental, vision, paid time off, paid holidays, and insurance benefits depend on the selected candidate’s location. Qualified applicants will participate in two to three interviews via Zoom. New Energy Nexus is an equal employment opportunity employer and encourages diverse applicants to apply.

Requirements

At least eight years of experience in impact measurement and management or monitoring, evaluation, and learning.
At least three years of experience in organizations focused on climate change, clean energy, and/or entrepreneurship.
Experience developing and applying a Theory of Change, log frames, MEL plans, and outcome indicators, and translating them into usable practical tools.
Experience managing impact databases and data-quality processes using Airtable or a comparable platform, including data definitions, privacy standards, and consolidated reporting.
Experience applying equity-focused MEL approaches, including inclusive and participatory methods, disaggregated data analysis, and using evidence to identify and address inequities in program reach, participation, and outcomes.
Ability to influence the culture and collective behavior of a mission-driven team to build enthusiasm, ownership, and appreciation for MEL as a strategic competency.
Foundational knowledge of the climate, clean-energy, and entrepreneurship-support landscape, and willingness to self-learn where needed.
Ability to keep up with emerging MEL and knowledge-management trends, technologies, and practices, including AI and digital tools for analysis, organizational learning, and impact measurement.
Experience supporting fundraising with impact evidence, including complex, multi-country, or unrestricted proposals and funder reports.
Experience training and coaching non-specialists in MEL and designing toolkits, templates, and learning sessions.
Proven ability to manage internal and external relationships effectively.
Ability to design and maintain data systems, repositories, or dashboards that support organizational learning.
Experience in data management, analysis, and reporting.
Ability to work independently in a remote environment.
Experience supervising consultants.
Ability to travel a few times per year.
Experience working in a global environment.
Flexibility to accommodate meetings across different time zones.

Nice To Haves

Experience with recognized MEL frameworks and standards, including in-depth knowledge of how funders and impact investors use them.
Experience leveraging AI and/or automation tools to build knowledge- and data-management processes and systems.
Experience building or adding structure to an impact function or network during organizational transition.
Experience working with accelerators, incubators, or other entrepreneurship-support programs and tracking post-program outcomes for startups and small businesses.

Responsibilities

Lead development and implementation of NEX’s global MEL framework, translating the Theory of Change into measurable outcomes and learning practices while embedding JEDI principles.
Refine standardized global impact indicators and data standards for data collection, reporting, and management.
Design and implement MEL policies, processes, and practices across the organization in collaboration with impact staff across the network.
Contribute to multi-country proposals and programs by developing log frames and MEL plans with clear indicators and learning loops.
Participate in country and global strategy discussions, helping shape and assess priorities for alignment with NEX’s Theory of Change, impact goals, and JEDI commitments.
Manage global impact databases and produce reports for the board, leadership, funders, and external audiences.
Co-lead the annual Global Impact Report with the Communications team.
Provide chapters, program partners, and the fundraising team with technical guidance on Theory of Change, log frames, and indicators.
Build staff MEL capacity through training, maintaining a global toolkit of templates and guidance, and facilitating cross-learning sessions.
Work with chapters to align local Theories of Change and MEL plans with the global framework while respecting local context.
Lead monthly Impact Guild meetings and an annual in-person convening to share practices and insights.
Provide one-to-one MEL advisory support to chapter impact leads.
Embed learning into NEX’s culture and turn network-wide impact data into insights that inform program and product strategy.
Lead organization-wide knowledge management structure, data systems, and AI strategy for MEL, program design, and stakeholder management.
Integrate knowledge-management systems and databases, ensuring information is accurate, accessible, organized, and actionable.
Oversee data governance, security, and responsible use, including in AI-enabled knowledge tools.
Own and manage the global impact database, currently Airtable, including its structure, definitions, privacy and quality standards, and twice-yearly update cycles with chapters and partners.
Apply AI and integrate it into MEL systems to improve efficiency and standardization in data collection, validation, analysis, and reporting while protecting data privacy and quality.
Work with Communications to incorporate informed-consent stories and case studies into routine impact data collection and share emerging insights in time to inform communications.
Maintain an approved set of impact figures and review external materials for accuracy and attribution before publication.
Supervise consultants as needed and accommodate travel a few times per year.