Global Director of Data Operations

Maxinsights•Santa Clara, CA

About The Position

As the Global Director of Data Operations, you will own the entire data operations lifecycle across multiple regions. You will build and lead scalable processes for high-quality, multimodal robotics data collection, annotation, and delivery. Your leadership will ensure our global clients receive training-ready datasets that power the next generation of intelligent robots.

Requirements

10+ years in operations, program management, or data management, with at least 5 years in a leadership role.
Direct experience in robotics, AI data, autonomous vehicles, or a related technical field is required.
Proven success in building, scaling, and optimizing complex operational processes in a fast-paced environment.
Strong leadership and team management skills, with an ownership mindset to drive projects and targets.
Ability to understand technical requirements for robotics data (sensors, modalities, formats).
Excellent verbal and written communication skills, with the ability to manage stakeholders at all levels.

Nice To Haves

Experience with data QA tools, basic scripting (Python), or project management software is a strong plus.
MBA or advanced degree.
Experience managing distributed or remote teams.
Network within the US robotics and AI research community.

Responsibilities

Develop and execute the global data operations strategy, aligning with company goals and client needs in the robotics/AI ecosystem.
Oversee the entire data pipeline: planning collection campaigns, managing annotation workflows, implementing quality control systems, and ensuring timely dataset delivery.
Build and lead a hybrid team of internal specialists and external vendors. Set performance metrics, conduct reviews, and foster a culture of quality and efficiency.
Design and implement systems to scale operations while maintaining stringent data quality standards for model training. Establish key performance indicators (KPIs) for throughput, accuracy, and cost.
Act as the primary operations liaison for US-based clients, engineering, and product teams. Communicate requirements, report on progress, and drive process improvements based on feedback.
Manage the regional operations budget. Ensure all data collection and handling practices comply with relevant regional regulations and ethical guidelines.